Juliet Martinez
Hesperia,CA
Summary
Team-oriented with strong focus on collaboration and achieving results. Skilled in effective communication, problem-solving, and adapting to changing needs. Known for reliability and ability to work seamlessly within diverse teams to drive success.
Overview
5
5
years of professional experience
Work History
School Photographer
Lifetouch
07.2023 - Current
- Enhanced student comfort during photo sessions by creating a relaxed atmosphere and providing clear instructions.
- Maintained regular communication with schools before and after photo sessions, ensuring all necessary details were addressed for successful outcomes.
- Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.
- Resolved escalated customer issues, restoring confidence in company's commitment to service excellence.
Shift Lead
Crumbl Cookies
01.2022 - 08.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Kept employees operating productively and working on task to meet business and customer needs.
- Helped store management meet standards of service and quality in daily operations.
- Completed store opening and closing procedures and balanced tills.
Cashier
99 Cents Only
05.2021 - 08.2021
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
Education
Associate of Arts - Fine Arts
Victor Valley College
Victorville, CA04.2023
Skills
- Client communication
- Payment processing
- Shift leadership
- Problem-solving
- Attention to detail
- Equipment preparation
Timeline
School Photographer
Lifetouch
07.2023 - Current
Shift Lead
Crumbl Cookies
01.2022 - 08.2024
Cashier
99 Cents Only
05.2021 - 08.2021
Associate of Arts - Fine Arts
Victor Valley College