Juliet Munhenga
West Springfield,MA
Summary
Hello. My name is Juliet Munhenga , i am a licensed practical nurse with over 20yrs of experience and i have worked in the healthcare industry for 34yrs. I currently own a nursing staffing agency and a farming business since 2017. I am out going and i love what i do . I enjoy farming when i am not working as nurse or in the office.
Overview
19
19
years of professional experience
1
1
Certification
Work History
CEO PRESIDENT/OWNER
TENDER CARE HELPING HANDS LLC
01.2017 - Current
- Achieved company growth by implementing strategic plans and streamlining operations.
- Expanded market share through successful acquisitions and mergers.
- Developed a high-performance executive team for improved productivity and efficiency.
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.
- Implemented cost-saving initiatives to reduce operational expenses without sacrificing quality.
- Fostered strong relationships with industry partners to expand business opportunities.
- Ensured regulatory compliance by developing robust policies, procedures, and internal controls.
- Established foundational processes for business operations.
- Addressed employee and managerial concerns and implemented corrective actions to promote compliance.
- Founded and managed staffing agency business, growing revenue to $900,000.00 in first year.
Medical Records Manager
Care Givers Of Massachusetts
11.2015 - 01.2017
- Improved patient care by efficiently managing and organizing medical records for easy access and retrieval.
- Streamlined record-keeping processes for increased accuracy and reduced errors in documentation.
- Implemented electronic health record systems to enhance data management, leading to improved patient outcomes.
- Ensured compliance with healthcare regulations by conducting regular audits of medical records and implementing corrective actions when necessary.
- Collaborated with healthcare professionals to develop and implement best practices for maintenance of accurate and up-to-date medical records.
- Conducted staff training programs on proper documentation procedures, leading to a reduction in record discrepancies.
- Managed a team of medical records clerks, providing guidance on their daily tasks and ensuring timely completion of projects.
- Coordinated with hospital departments to ensure seamless integration of new technologies into existing medical record processes.
- Assisted in the transition from paper-based records to digital formats, resulting in improved efficiency within the department.
- Partnered with IT teams to troubleshoot technical issues related to electronic health record systems, minimizing downtime and disruptions to healthcare services.
- Reviewed open and closed records to comply with medical record documentation policies and reported findings to nursing services director.
- Created and maintained safeguards against unauthorized access and use of computer-based medical records.
LPN Nursing Supervisor
CARE ONE AT REDSTONE
10.2004 - 11.2015
- Enhanced patient care by ensuring adherence to nursing policies, procedures, and standards.
- Streamlined workflow for improved efficiency by effectively delegating tasks to LPN staff.
- Mentored junior nurses, fostering professional growth and enhancing overall team performance.
- Achieved high-quality patient outcomes by consistently monitoring and evaluating nursing interventions.
- Managed challenging situations calmly and professionally, contributing to a positive work environment for staff members.
- Coordinated discharge planning efforts in collaboration with case managers, social workers, and other healthcare providers.
- Mitigated risks and managed crisis situations effectively, ensuring patient safety and promptly addressing any concerns.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Administered medications and injections to patients.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Managed 12 nurses and 16 nurses aides in 254-bed nursing home facility by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
Education
NURSING - LPN - LPN - NURSING
Montachusett Regional Vocational Technical School
Fitchburg, MA06.2001
GED -
NASHUA ADULT LEARNING CENTER
Nashua, NH03.1999
High School Diploma -
KATSUKUNYA
ZIMBABWE AFRICA01.1985
Skills
- Corporate Governance
- Financial Acumen
- Operational Excellence
- Mergers and Acquisitions
Certification
- Licensed LPN - 2001-CURRENT
Timeline
CEO PRESIDENT/OWNER
TENDER CARE HELPING HANDS LLC
01.2017 - Current
Medical Records Manager
Care Givers Of Massachusetts
11.2015 - 01.2017
LPN Nursing Supervisor
CARE ONE AT REDSTONE
10.2004 - 11.2015
NURSING - LPN - LPN - NURSING
Montachusett Regional Vocational Technical School
GED -
NASHUA ADULT LEARNING CENTER
High School Diploma -
KATSUKUNYA
- Licensed LPN - 2001-CURRENT
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