Cutting-edge Marketing Consultant offering 15+ years in marketing strategy development and client collaboration. Skilled at formulating individualized strategies and campaigns specifically suited for each client. Strong research and reporting skills to gain insights on target markets and guide campaign direction.
Hi, I’m
Juliet Riri
Powell,OH
Summary
Overview
15
years of professional experience
1
Certification
Work History
Cardinal HealthDublin, OH
Marketing Consultant
02.2021 - 01.2023
Job overview
- I was an integral part of a team that provided extensive support to more than 100 sales teams, promoting our company's portfolio offerings
- I utilized market intelligence, data analysis, and clinical differentiation to create effective product assortment guides
- My collaborative efforts with various departments helped to clear over 600 pallets of excess inventory from distribution centers, ensuring that sales teams were adequately equipped to fulfill customer orders
- My strategic contributions in identifying the best options for disruptive products enabled our sales team to provide customers with equivalent alternatives easily
- I successfully launched a standardized customer incentive program that maximized conversion rates and played a crucial role in the successful commercialization of the National Brand Supplier Program Performance Plus
- My exceptional skills in creating sales and customer-facing collateral generated an outstanding $8.3M in post-pandemic revenue
- I facilitated weekly calls for cross-functional teams, developed Sales Incentive (SPIFF) mechanics to motivate sales teams, and created internal and external collateral to support sales team interactions with customers
- I managed an inventory spreadsheet with product setup details and shared success stories and best practices from successful sales representatives
- I redirected funds from non-profitable categories to more profitable ones by determining the sustainability of different product categories
- I developed a tool to inform cross-selling opportunities and efficiently resolve customers' challenges
- Finally, I provided customers with weekly information on all disrupted products by setting up digital customer-facing communications, which was a significant achievement.
RX, CVS HealthColumbus, OH
Store Manager
10.2017 - 02.2021
Job overview
- As a team leader, I successfully increased annual sales revenue for three stores by 4-17% through a high-growth program. I oversaw the expansion of 5 pharmacies and stores, managing up to 20 employees, and ensuring proper staffing. Additionally, I optimized efficiency by training over 10 cross-functional team members on procedures and encouraging critical thinking. Through my efforts, extreme balance on hold changes in stock was reduced by evaluating loss prevention techniques and analyzing effectiveness.
- Quarterly and annual employee meetings were spearheaded by me, ensuring staff met established goals and targets. To ensure product availability, I recorded all deliveries, replenished merchandise, and reviewed inventory reports weekly. Prescription fill rates were increased from 70% to 92%, optimizing patient care through efficient teamwork and smooth pharmacy operations.
- Managing sales floor activities, including assisting customers, stocking shelves, and maintaining inventory, was another important responsibility. Through effective product-marketing strategies, such as advertising campaigns and sales promotions, I enrolled 10 people daily in the store loyalty reward program.
- During the COVID-19 pandemic, I prepared and launched a hub store that included redesigning the store layout to ensure contactless customer service and offering testing and walk-in clinic services. Patient and staff safety was ensured, fostering a culture of positivity and inclusion within the organization through collaboration with district leaders, regional managers, and store managers.
Gama Fires, Kenya
Product Quality Director
07.2012 - 12.2016
Job overview
- In my capacity as a product development expert, I created a cutting-edge solution that emits energy in a stable and eco-friendly manner
- This innovative product offers cost-effective benefits to consumers, and I take great pride in its successful development
- My work involves conducting exhaustive analyses of a wide range of materials, including in-process and raw materials, environmental samples, stability samples, and finished goods
- I meticulously ensure that these materials meet all established specifications and control limits before they are released for use
- In addition to my analytical duties, I also conducted visual inspections of finished products and meticulously prepared detailed technical reports and documentation
- My reports include testing protocols, deviation reports, and trend analysis, all of which adhere to the highest standards of accuracy and thoroughness
- It is my top priority to ensure full compliance with all regulations and to maintain accurate data from contract laboratories
- As a technical liaison between quality control, vendors, contractors, and other departments, I coordinated testing with contract laboratories and vendors to ensure the highest levels of quality and efficiency
- My leadership and communication skills are instrumental in facilitating productive collaboration between all stakeholders
- Through these efforts, I can support the successful development and delivery of high-quality products that meet the needs and expectations of our valued customers.
Shiks Auto BoutiqueNairobi, Kenya
Sales Manager
01.2009 - 07.2012
Job overview
- As a sales coordinator for manufactured auto products, I led and managed all sales-related activities
- My duties included addressing and resolving customer complaints, ensuring the accuracy of export correspondence, bid requests, and credit collections by supervising clerical staff and keeping up to date with information on tariffs, licenses, and restrictions
- I worked hard to build strong relationships with clients by providing a personalized customer experience and ensuring their satisfaction with merchandise shipment and financial statements through frequent travel to customer and vendor sites
- Additionally, I developed and implemented sales and service programs by directing staffing, training, and performance evaluations, identified price schedules and discount rates, developed budgets, and approved budget expenditures
- To ensure accountability, I made it a priority to update customer files frequently.
The Nairobi Hospital, Kenya
Lab Intern
03.2010 - 01.2011
Job overview
- I displayed exceptional skills in managing the collection, preparation, and labeling of specimens with utmost accuracy and precision
- As a laboratory assistant, I confidently ensured that all tasks were efficiently carried out to meet the required standards.
Compass Foundation, Kenya
Social Worker/Educator
03.2008 - 10.2009
Job overview
- As a social worker for the community outreach program, I provided skillful support to children facing difficult situations
- Through regular visits and counseling services, I aimed to offer them the recognition and compassion they deserved
- My top priority was always their safety, and I was confident in my ability to administer first aid and CPR during emergencies
- Additionally, I was responsible for overseeing student enrollment and ensuring the timely completion of the syllabus
- Thanks to my connections with international donors, our program received an impressive 2,000 volunteer hours per year, which was essential to our ongoing success.
Gichuru's Medical Clinic, Kenya
Medical Office Assistant
12.2007 - 03.2008
Job overview
- Throughout my tenure at the clinic, I expertly managed and executed all necessary office duties with precision and finesse
- I diligently maintained a fully stocked inventory of medical supplies to ensure seamless medical operations
- Patient communication was a top priority, and I meticulously organized and maintained patient records
- Most importantly, patient safety was my paramount concern, and I always handled them with the utmost care, guaranteeing that they were always in safe and capable hands.
Education
Scrum CertificationOnline
from Certified Scrum Master
07.2023
University Overview
University of Nairobi
B.Sc. from Biochemistry
01.2013
University Overview
Skills
- Marketing & Sales Sales & Revenue Growth Strategy Planning
- Logistics Management Customer Relationship Management Project Management
- Microsoft Office Cross-Functional Collaboration Data Analysis
- 5S Methodology Verbal & Written Communication Team Leadership
- SUMMARY OF QUALIFICATIONS
- Demonstrated experience in achieving business objectives and targets by developing efficient strategies and tools
- Expertise in driving profitability through the elimination of non-profitable categories
- Proven ability to ensure efficient collaborations with stakeholders at all levels
- Drove an increase in annual sales revenue of 4-17%
- Proficient in Tableau, Salesforce, MS Office (Word, Excel, PowerPoint, Outlook, Project, Access, Exchange), SAP, Windows, Mac OS, LAN/WLAN, EDMS/Documenter, and Visual Basic
- Leverage strong leadership and verbal and written communication skills
- Medical Research
- SEO Strategies
Certification
Mental Health First Aider, MHFA, 2022 Pharmacy Technician License (OHBP), 2019 ICDL Microsoft Professional, Institute of Advanced Technology, 2008 Scrum Master Certification, July 2023
Interests
Interests
AWARDS & HONORS
, Completion of Women Empowerment Classes, 2015
Participant in Annual Mater Heart Runs and Feed the Children Drive
PROFESSIONAL AFFILIATIONS
Ohio Pharmacy Board: Pharmacy Technician
Kenya Red Cross
St. Johns Ambulance
Mental Health First Aider
Diversity Equity and Inclusion AmbassadorTimeline
Marketing Consultant
Cardinal Health
02.2021 - 01.2023
Store Manager
RX, CVS Health
10.2017 - 02.2021
Product Quality Director
Gama Fires
07.2012 - 12.2016
Lab Intern
The Nairobi Hospital
03.2010 - 01.2011
Sales Manager
Shiks Auto Boutique
01.2009 - 07.2012
Social Worker/Educator
Compass Foundation
03.2008 - 10.2009
Medical Office Assistant
Gichuru's Medical Clinic
12.2007 - 03.2008
Scrum Certification
from Certified Scrum Master
University of Nairobi
B.Sc. from Biochemistry
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