Juliet Villanueva
Anaheim,CA
Summary
Dynamic professional at BrightView Landscape Services with a proven track record in employee training and relationship management. Enhanced onboarding processes and improved operational compliance, while successfully managing payroll for over 500 employees. A strong team-builder dedicated to fostering talent and driving strategic initiatives for branch growth.
Professional and reliable with substantial experience in branch operations and management. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in office administration, HR, customer service, and process optimization. Respected for organizational skills, problem-solving abilities, and commitment to excellence, etc...
Overview
11
11
years of professional experience
Work History
Branch Administrator
BrightView Landscape Services
02.2021 - Current
- Managed orientations, onboarded new hires, processed background checks, and new hire packets/ offer letters
- Developed training materials for new staff, facilitating onboarding processes.
- Conducted regular audits of operational procedures, identifying areas for improvement and compliance adherence.
- Collaborated with senior management to develop strategic plans for branch expansion and improvement initiatives.
- Complied with regulatory guidelines and requirements.
- Interviewed and hired individuals with top-level strengths, improving organizational talent, and skill set.
- Maintained strong vendor relations through timely payments, clear communication, and contract negotiation skills.
- Processed payroll garnishments such as tax liens and child support.
- Administered payroll, set team schedules and maintained records.
- Processed payroll for over 500 employees, ensuring accuracy and compliance with federal regulations such as prevailing wage, CPR Reports
- Managed employee deductions and benefits enrollments
- Supported HR, BMs, AM, and PMs
Office Manager
Peterson Tree Works Inc.
11.2014 - 01.2021
- Streamlined office operations by implementing efficient scheduling systems for staff and appointments.
- Coordinated communication between departments to enhance workflow and project management efficiency.
- Managed vendor relationships to ensure timely procurement of office supplies and services.
- Developed training materials for new hires, improving onboarding processes and team integration.
- Oversaw budget tracking and expense reporting to maintain financial accountability within the office.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Managed employee records, ensuring compliance with HR policies and accuracy in documentation.
- Led payroll processing efforts, ensuring timely disbursement while adhering to regulatory requirements.
- Mentored staff, fostering skill development and promoting best practices within the team.
Education
No Degree - Human Resources Management
Fullerton College
Fullerton, CASkills
- Employee training
- Staff management
- Document management
- Report preparation
- Business development
- Meeting coordination
- Excellent work ethic
- Customer service
- Proactive
- Cross functional
- Team player
- Self- reliant
- Decision-making
Languages
Spanish
Native or Bilingual
Timeline
Branch Administrator
BrightView Landscape Services
02.2021 - Current
Office Manager
Peterson Tree Works Inc.
11.2014 - 01.2021
No Degree - Human Resources Management
Fullerton College