Julieta Herrera
Fort Collins,CO
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Cheerful server offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks.
Overview
3
3
years of professional experience
Work History
Server
El Burrito
11.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Take phone calls for To Go orders, or reservations
Sales Associate
Ulta
06.2021 - 10.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Trained new members to follow company policies at the register or on the floor
Team Memebr /Shift Leader
Ben & Jerry's Ice Cream
03.2021 - 12.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Operated register to process payments and collect cash payment for order totals.
Team Member
Mad Greens
08.2020 - 02.2021
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Distributed food during busy peak periods to drive customer satisfaction.
Education
High School Diploma -
Rocky Mountain High School
Fort Collins, CO05.2022
Skills
- High-Volume Dining
- Bilingual
- Customer Service
- POS Systems
- Process Payments
- Team player
- Train Employees
- Decision making
- Learn Adapt, and succeed
- Social skills
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
El Burrito
11.2022 - Current
Sales Associate
Ulta
06.2021 - 10.2022
Team Memebr /Shift Leader
Ben & Jerry's Ice Cream
03.2021 - 12.2021
Team Member
Mad Greens
08.2020 - 02.2021
High School Diploma -
Rocky Mountain High School
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