Julieta Morales
Corona,CA
Summary
Design Manager skilled in building relationships and communicating complex concepts. Leads design team strategy to develop and accomplish team goals. Drives initiative and demonstrates excellent organization and communication in fast-paced dynamic environment and collaborates with cross-functional stakeholders for greatest potential impact.
Overview
2
2
Languages
2027
2027
years of professional experience
Work History
Design Supervisor
Floor & Decor
202 E. Imperial Highway Fullerton ,CA 92835
07.2023 - Current
- The Design Supervisor is responsible for the training and development of the design team, and for driving sales for Floor and Decor. Additionally, the Design Supervisor ensures customers have a positive sales experience by receiving exceptional customer service through design services.
- Proven ability to build and maintain lasting relationships with residential and professional customers in the industry
- Hire and develop a dynamic and motivated design team, including performance evaluations
Greet store customers in a helpful manner and supports store design walk-in needs
- Maintain master store design appointment calendar and schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store.
- Providing tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects.
Design and sell complete, functional and aesthetically appealing solutions.
- Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including consistent and concise communication to customers and others.
- Collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals.
- Enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees.
- Responsible for Design Center maintenance and maintaining company visual standards
Engage in current and emerging design trends in your market.
- Responsible for understanding and utilizing design applications i.e.; Salesforce, proprietary Online Design Appointment Scheduler, MyProject, James Martin, and HousPro.
- Participate in local professional affiliation like ASID, NKBA
- Perform other duties as assigned.
Project Coordinator
RestoCrete, Inc.
Los Alamitos, CA
10.2023 - 12.2024
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Created job files for each project and maintained current data in each file.
- Pioneered use of virtual collaboration tools, enabling remote teams to work more cohesively and maintain project timelines.
- Led project documentation efforts, ensuring accurate and timely updates were accessible, significantly reducing information gaps.
Office Manager/ Project Manager
Kerr Floors INC.
130 E Dyer Rd Santa Ana, CA 92707
04.2023 - 07.2023
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Completed weekly payroll .
- Performed billing, collection and reporting functions for office.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Oversaw high profile projects for by planning, designing, and scheduling phases.
- Provided accurate, detailed quantity take-offs from project drawings and technical specifications.
- Obtained needed resources by strategically negotiating with stakeholders and outside suppliers.
- Appointed design consultants and encouraged performance pursuant to deed and scope of service.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Researched design trends, technology and processes and directed work of design team .
Design Supervisor
Floor & Decor
200 Hidden Valley Prkway
03.2021 - 05.2023
- The Design Supervisor is responsible for the training and development of the design team, and for driving sales for Floor and Decor. Additionally, the Design Supervisor ensures customers have a positive sales experience by receiving exceptional customer service through design services.
- Proven ability to build and maintain lasting relationships with residential and professional customers in the industry
- Hire and develop a dynamic and motivated design team, including performance evaluations
Greet store customers in a helpful manner and supports store design walk-in needs
- Maintain master store design appointment calendar and schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store.
- Providing tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects.
Design and sell complete, functional and aesthetically appealing solutions.
- Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including consistent and concise communication to customers and others.
- Collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals.
- Enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees.
- Responsible for Design Center maintenance and maintaining company visual standards
Engage in current and emerging design trends in your market.
- Responsible for understanding and utilizing design applications i.e.; Salesforce, proprietary Online Design Appointment Scheduler, MyProject, James Martin, and HousPro.
- Participate in local professional affiliation like ASID, NKBA
- Perform other duties as assigned.
Designer
Floor & Decor
24318 Hemlock Ave
10.2021 - 03.2022
- Utilized Adobe Creative Suite to create high-quality graphics, illustrations and layouts.
- Coordinated with other departments to comply with industry regulations.
- Prepared detailed reports on design progress and performance.
- Obtained approval of concepts by submitting rough drafts to management or to client.
- Identified design requirements for each project.
- Created sketches and technical drawings to present design concepts to clients.
- Built strong vendor relationships to facilitate favorable pricing on required materials.
- Applied skill in color theory and composition to bring client visions to fruition.
- Utilized various software programs, creating 3D models of design concepts.
- Created marketing materials, including brochures, flyers and product catalogs to brand standards.
- Designed and developed interactive web and mobile experiences to drive user engagement.
Flooring Specialist / HR Backup
The Home Depot
3323 Madison ST Riverside CA 92504
06.2017 - 02.2020
- Performed preventive maintenance on already fitted tiles to guarantee longevity.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Prioritized helping customers over completing other routine tasks in store.
- Took measurements and studied floor sketches to calculate area to be floored and amount of materials needed.
- Tracked employee vacation, sick and personal time.
- Developed and implemented new payroll policies and procedures according to changing laws and regulations.
- Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
Project Manager
Restocrete
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Created job files for each project and maintained current data in each file.
- Pioneered use of virtual collaboration tools, enabling remote teams to work more cohesively and maintain project timelines.
- Led project documentation efforts, ensuring accurate and timely updates were accessible, significantly reducing information gaps.
Education
High School Diploma -
Norte Vista High School
Riverside, CA06.2013
Skills
- Preparing Templates
- CAD Drawings
- Adobe Systems Adobe Creative Cloud
- Review Processes
- Visual Representations
- Commercial Projects
- Construction Documentation
- Design Evaluations
- Floor Plans
- Cost Estimates
- Excel
- Microsoft Word
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Project Coordinator
RestoCrete, Inc.
10.2023 - 12.2024
Design Supervisor
Floor & Decor
07.2023 - Current
Office Manager/ Project Manager
Kerr Floors INC.
04.2023 - 07.2023
Designer
Floor & Decor
10.2021 - 03.2022
Design Supervisor
Floor & Decor
03.2021 - 05.2023
Flooring Specialist / HR Backup
The Home Depot
06.2017 - 02.2020
Project Manager
Restocrete
High School Diploma -
Norte Vista High School