Julieta Robles
Redlands,CA
Overview
5
5
years of professional experience
1
1
Certification
Work History
Crew Member
Jersey Mike's Subs
05.2024 - Current
- Worked front counter, Prepared Orders and Packaged online orders.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Crew Member
McDonald's
09.2022 - 12.2023
- Manage grill and fry station (about 200 burgers per shift)
- Assemble orders (about 45 per hour)
- Work the drive-through window (helping over 35 customers per hour)
- Assembling orders and handing them to customers.
Babysitter
Babysitting
03.2019 - 08.2022
- Care for (up to 2 at a time) children between the ages of 4 months-12 years (up to 25 per week)
- Ensure children are bathed, fed and in bed prior to parents' return
- Create innovative and educational games using arts and crafts and children's books
- Play with children and read bedtime stories, improving children's interest in reading and storytelling
- Clean and organize the house minimizing parents' cleanup times
- Prep food and bottles.
04.2020 - 06.2021
- Clean and organize salon on weekends (included: mop, sweep, wash the windows and restroom, empty)
- Organize towels and products for up to four stylists
- Customer Service (answering customer questions, phone calls and scheduling appointments)
Education
Orangewood Highschool
Redlands, CA01.2024
Engineering Technology 1 -
Orangewood High School
Redlands, CADigital Journalism -
Orangewood High School
Redlands, CARedlands High School
Redlands, CA02.2022
Skills
- Bilingual- Intermediate Spanish (speaking)
- Computer Skills - Comfortable using google docs, google slides, Microsoft word, Instagram, TikTok
- Handling Conflict - Managing children when they get into arguments
- Customer Service
- Teamwork and Collaboration
- Clear Communication
- Cash Handling
- Cleaning
- Customer Engagement
- Self-discipline
- Flexible Schedule
- Heavy Lifting
Certification
Food handlers Certificate
References
- Vanessa Aranda, Teacher at Orangewood High School, 909.307.5380
- Aurora, General Manager at McDonalds, 909.991.8424
Timeline
Crew Member
Jersey Mike's Subs
05.2024 - Current
Crew Member
McDonald's
09.2022 - 12.2023
04.2020 - 06.2021
Babysitter
Babysitting
03.2019 - 08.2022
Orangewood Highschool
Engineering Technology 1 -
Orangewood High School
Digital Journalism -
Orangewood High School
Redlands High School
Food handlers Certificate