Summary
Overview
Work History
Education
Skills
Timeline
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Julieta Terriquez

Las Vegas,NV

Summary

Organized and dedicated person with proven track record of providing exceptional customer service in fast-paced environments. Offering attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments

Overview

16
16
years of professional experience

Work History

Casino Porter

Virgin Hotels
07.2022 - 07.2023
  • Helped maintain inventory of cleaning supplies and replenished supplies in restrooms.
  • Drove carts to transport tools, equipment, supplies and trash.
  • Cleaned dirt, stains and cobwebs from exterior walls, countertops, lighting fixtures and seats.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.

Housekeeping Room Attendant/Houseperson/Supervisor

Vdara
06.2018 - 06.2022
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Liaised with other departments to coordinate housekeeping requirements and resolve issues and concerns.
  • Aided manager in developing and executing of new cleaning procedures and protocols to improve cleaning process.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.

Sales Associate Supervisor

Cashman Photo Enterprises
10.2010 - 06.2018
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Established and cultivated solid business relationships with new or existing customers.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.

Administrative Assistant

Sosas Market
07.2007 - 09.2010
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Created and maintained databases to track and record customer data.

Education

Pharmacy Tech Diploma -

Charter College
Long Beach, CA

High School Diploma -

Southeast High School
South Gate, CA
07.2007

Skills

Bilingual (English/Spanish)

Multitasking

Type 40wpm

Customer Service

Inventory Restocking

Timeline

Casino Porter

Virgin Hotels
07.2022 - 07.2023

Housekeeping Room Attendant/Houseperson/Supervisor

Vdara
06.2018 - 06.2022

Sales Associate Supervisor

Cashman Photo Enterprises
10.2010 - 06.2018

Administrative Assistant

Sosas Market
07.2007 - 09.2010

Pharmacy Tech Diploma -

Charter College

High School Diploma -

Southeast High School

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Julieta Terriquez