Juliet C Bejarano
Cibolo,TX
Summary
Dynamic and results-oriented professional with extensive experience across various roles, including Event Coordinator at Peerless-AV. Excelled in strategic planning and social media marketing, boosting event attendance by over 30%. Skilled in flower arranging and maintaining cleanliness standards, consistently enhancing customer satisfaction and operational efficiency. Demonstrates strong leadership and collaborative abilities, driving successful project completions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Florist Assistant
Myself
08.2023 - Current
- Placed floral arrangements in refrigerated cases and arranged other merchandise on display fixtures.
- Maintained a clean and organized workspace, ensuring a safe and efficient work environment for all staff members.
- Collaborated with team members on large projects, contributing to successful completion of orders on time and within budget constraints.
- Prepared incoming flower stocks for inclusion in arrangements, bouquets and Type.
- Supported head florist with daily tasks, improving overall efficiency and workflow within the store.
- Participated in inventory management tasks such as tracking stock levels, placing orders for supplies, and organizing storage areas to optimize space usage.
- Prepared flowers for sale by trimming stems, removing leaves, and arranging them attractively in vases or other containers according to best practices for visual appeal and longevity.
- Assisted customers with floral product design and selection by imparting knowledge of flowers and plants.
- Designed general purpose and special occasion flower arrangements using recommended floral design guidelines.
- Proficient in utilizing floral design software to create custom arrangements.
- Provided customers with courteous, knowledgeable, and efficient service.
- Provided support during promotional events, effectively setting up displays, engaging with customers, and handling increased demand for products.
Food Delivery Driver
DoorDash
07.2023 - Current
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Navigated efficiently through various routes for timely food deliveries.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Enhanced customer satisfaction by delivering orders promptly and accurately.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Adhered to safety guidelines and traffic regulations, ensuring the safe transport of food items.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Developed strong relationships with restaurant partners to promote seamless order pickups and dropoffs.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Recorded detailed notes on special delivery instructions or requests from customers, ensuring personalized service.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Assisted in resolving customer complaints or concerns regarding late or missing deliveries.
- Addressed issues and resolved customer complaints to establish trust and reliability.
- Increased repeat business by providing friendly and professional service to customers.
- Developed and maintained professional relations between customer, store personnel, and company.
- Assisted in packing and loading food orders in delivery vehicle to fastrack process and maintain freshness.
- Provided valuable feedback on route optimization strategies, streamlining delivery processes for improved efficiency.
- Delivered orders to customers to drive full satisfaction.
- Operated delivery vehicles safely and efficiently.
Doordash
DoorDash
07.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
Server
EventServ
07.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Maximized table turnover rate by managing reservations and seating arrangements.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Event Coordinator
Peerless-AV
07.2023 - 07.2024
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
- Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
- Facilitated smooth transitions between event segments by creating detailed schedules and providing clear communication to staff and participants.
- Consulted with customers to determine objectives and requirements for events.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Utilized social media to promote events and increase attendance.
Assistant Resident Manager
Appel Daniel Gil
07.2022 - 07.2023
- Collaborated with maintenance staff to prioritize work orders, delivering efficient service to residents.
- Maintained accurate records of rent payments, ensuring timely collection and minimizing delinquencies.
- Managed vendor relationships by coordinating delivery schedules, overseeing work quality, processing invoices for payment accurately and timely manner.
- Organized resident events to promote community engagement and foster a sense of belonging among tenants.
- Contributed to property safety by implementing emergency procedures and ensuring residents were well informed about their responsibilities in potential crisis situations.
- Contributed to high occupancy rates through effective marketing strategies and maintaining strong relationships with local real estate agents.
- Provided exceptional customer service by responding promptly to inquiries from current and prospective residents.
- Enhanced tenant satisfaction by promptly addressing and resolving maintenance requests and concerns.
- Coordinated move-in/move-out logistics, decreasing unit turnover time and increasing potential rental income.
- Supported property manager in the implementation of policy updates, ensuring adherence to federal, state, and local housing regulations.
- Collaborated with property manager to establish goals and objectives for the community, implementing strategies to achieve desired outcomes.
- Facilitated lease renewals with existing tenants, maintaining high retention rates within the community.
- Assisted in the leasing process by conducting property tours for prospective tenants, showcasing community amenities and apartment features.
- Conducted regular inspections of common areas, identifying areas requiring attention or improvement for optimal resident experience.
- Conducted property move-ins, move-outs and walk-through inspections.
- Reported and documented maintenance requests and scheduled appropriate services.
- Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
- Screened and reviewed resident applications by completing credit and criminal background checks and verifying employment and previous rental history.
- Coordinated vendors such as carpet cleaners, tilers, cable suppliers, and satellite and phone service providers.
- Advertised on internet ad forums and obtained potential residents through lead generation.
- Managed, scheduled and determined workload for Number-member property management team.
- Collected, recorded and deposited monthly rents from over Number tenants.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Collected and maintained careful records of rental payments and payment dates.
- Kept properties in compliance with local, state, and federal regulations.
- Coordinated appointments to show marketed properties.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Responded to Common Area Maintenance (CAM) inquiries.
- Generated leads for sales and rental properties through cold calls and referrals.
- Completed annual rent calculations using housing database software.
- Planned special events such as lotteries, dedications and project tours.
- Investigated property owners and researched current mineral rights details by reviewing hardcopy and digitized records.
Education
High School - Floristry Operations And Management
Francisco De Paula Santander
Bogota Colombia 11.2005
Skills
- Cleanliness standards
- Florist Tools Usage
- Wedding Arrangements
- Flower arranging
- Strategic Planning
- Upselling strategies
- Scheduling appointments
- Supply Ordering
- Inventory Control
- Social Media Marketing
- Delivery Coordination
- Sales and service-oriented
- Floral and plant knowledge
- Special occasion decorative pieces
Accomplishments
- Resolved product issue through consumer testing.
- Collaborated with team of Number in the development of Project name.
Certification
• Food handle certificate
• Texas Alcohol beverage training
• Food handle training course
• Housing department laws training complete
Additional Information
• I'm ready for the next step
• Showing responsibility and integrity is my mission every day.
Timeline
Florist Assistant
Myself
08.2023 - Current
Food Delivery Driver
DoorDash
07.2023 - Current
Event Coordinator
Peerless-AV
07.2023 - 07.2024
Doordash
DoorDash
07.2022 - Current
Assistant Resident Manager
Appel Daniel Gil
07.2022 - 07.2023
Server
EventServ
07.2021 - Current
High School - Floristry Operations And Management
Francisco De Paula Santander