Collaborative bilingual coordinator seeking full-time employment; eager to leverage knowledge in freight forwarding logistics. Skilled in tracking shipments, managing customs documentation and working effectively with cross-functional teams.
Overview
3
3
years of professional experience
Work History
Import and Export Coordinator /Office Data Entry Clerk
Yourway Transportation
07.2023 - Current
Utilized logistics software to manage, monitor and track shipments from origin to destination.
Monitored and maintained import and export tracking systems for delivery of accurate and up-to-date records of shipments.
Coordinated import and export of goods for multiple clients, providing accuracy and timely delivery.
Prepared shipping documentation, maintaining compliance with US Customs and international regulations.
Observed and tracked consignments to verify timely deliveries and accurate invoicing.
Entered shipping information into computer system and estimated freight and postal rates.
Received and processed incoming calls from customers regarding orders and delivery status.
Maintained accurate records of all dispatches, including manifests, invoices and other documents.
Tracked shipments using GPS systems and provided updates to customers as needed.
Provided customer service support by responding promptly to inquiries related to order tracking or delivery status.
Assisted in resolution of billing discrepancies with carriers or vendors when necessary.
Communicated effectively with internal departments such as logistics, sales and operations regarding shipment statuses.
Performed data entry tasks into company's computer system in order to track shipments throughout their journey.
Ensured compliance with applicable laws and regulations governing transportation industry.
Organized, sorted, and checked input data against original documents.
Completed data entry tasks with accuracy and efficiency.
Scanned documents and saved in database to keep records of essential organizational information.
Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
Followed established procedures to enter and process data correctly.
Production Associate
Celestica
03.2023 - 07.2023
Operation of automated test equipment, functional test units, inspection and minor repair of product.
Uses visual aids, wiring lists, verbal and written instructions and other documentation to perform assembly work.
Inspected final products to assess compliance with quality standards and established tolerances.
Organized work to meet demanding production goals.
Followed safety protocols and utilized OSHA-approved PPE to foster safe working environment.
Collaborated with team members to meet production deadlines.
Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
Packing Associate
QVC
05.2022 - 01.2023
Handled entire process of getting parcel ready for delivery by completing tasks like packaging, sorting, sealing, scanning and loading up boxes
Followed written and verbal instructions from warehouse manager
Prepared packages for delivery using scanners, handheld printers, and packing materials
Used common warehouse tools, including pallet jacks and conveyor systems.
Unpacked and examined incoming shipments to record shortages, rectify damages and reject damaged items.
Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
Operated shrink-wrap machines, box sealers and labelers to complete jobs quickly.
Proved successful working within tight deadlines and fast-paced environment.
Utilized appropriate packing materials to guarantee fragile products arrived undamaged.
Maintained clean, neat and organized stockroom for easy access to goods.
Sorted and stacked finished items.
Assembled boxes, cartons and containers to package items.
Outbound Customer Service Representative
Kuehne & Nagel
07.2021 - 03.2022
Processed orders for material or merchandise received by mail, fax, e-mail, EDI or telephone from customer or company employee.
Compiled, sorted, and verified accuracy of data to be entered.
Examined records such as bills, computer printouts, bills of lading and related documents and correspondence and informs customer of unit prices, shipping dates, anticipated delays and any additional information needed by customer using mail, e-mail or telephone.
Increased efficiency and performance by monitoring team member productivity and providing feedback.
Worked professionally with team members and across departments to meet demands of high-volume environment.
Entered information into warehouse management system using handheld scanners and computer terminals.
Delivered consistent activity to achieve monthly and quarterly goals and objectives.
Customer Service Representative Trainer
Kuehne & Nagel
07.2021 - 03.2022
Built motivated warehouse team.
Monitored department performance data to identify and avoid potential risks.
Trained and mentored new personnel hired to fulfill various roles.
Mentored new hires, resulting in stronger staff development and increased productivity.
Taught new team members correct procedures for all areas of operations.
Education
High School Diploma -
Ceprobi Secondary Education
Medellin, CO
12.2015
Skills
Teamwork/Self Motivated
Bilingual
Punctual and Reliable
Multitasking and Prioritization
POS Systems and Ordering Platforms
Data Entry and Maintenance
Microsoft Office Expertise
Cross-cultural communication
Documentation preparation
Computer Proficiency
Clerical Support
Languages
Spanish
Native or Bilingual
Timeline
Import and Export Coordinator /Office Data Entry Clerk
Yourway Transportation
07.2023 - Current
Production Associate
Celestica
03.2023 - 07.2023
Packing Associate
QVC
05.2022 - 01.2023
Outbound Customer Service Representative
Kuehne & Nagel
07.2021 - 03.2022
Customer Service Representative Trainer
Kuehne & Nagel
07.2021 - 03.2022
High School Diploma -
Ceprobi Secondary Education
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