Hi, I’m
Julieth Camila Petevi Anturi
David,FL
Summary
Proven track record in enhancing customer experience and streamlining operations, demonstrated during tenure at International Bar. Excelled in customer service and cash handling, significantly improving guest satisfaction. Leveraged strong multitasking and organizational skills to maintain high cleanliness standards, directly contributing to operational efficiency.
Overview
2
years of professional experience
Work History
International Bar
Bar Waiter
10.2022 - Current
Job overview
- Maintained clean and organized bar area.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Handled customer complaints professionally, resolving issues promptly to preserve guest satisfaction.
- Performed opening and closing duties efficiently, ensuring the bar was ready for operation each day or safely secured after closing time.
- Communicated with guests to record orders and assess needs.
- Maintained a clean and organized work environment to ensure efficient service and compliance with health regulations.
- Developed strong rapport with regular patrons, fostering a welcoming atmosphere that encouraged repeat business.
Independiente
Cleaner
08.2022 - Current
Job overview
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
Airport Terminal Services Inc
Cashier
09.2024 - 09.2024
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Isabell IIColombia
High School
11.2014
Skills
- Customer Service
- Strong multitasking
- Cleaning and sanitization
- Order Taking
- Cleanliness
- Cash Handling
- Patron rapport
- Table Bussing
- Organization
- Sales strategy
- Bartending prowess
- Beverage Service
- Warm and Friendly
- Relationship Building
- High Energy and Stamina
- Team Player
- Teamwork and Collaboration
- Problem-solving abilities
- Multitasking
- Excellent Communication
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Cashier
Airport Terminal Services Inc
09.2024 - 09.2024
Bar Waiter
International Bar
10.2022 - Current
Cleaner
Independiente
08.2022 - Current
Isabell II
High School
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