Juliet Rutendo Chiwara
Harare
Summary
Organized and dependable individual successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Human Resources Business Partner
OK Zimbabwe Limited
01.2023 - Current
- Manpower resourcing- through recruitment, training and development initiatives in line with the Manpower Planning. Manage full cycle of recruiting, hiring, and onboarding new employees.
- Spearheading the implementation of a HR Management system from the beginning until project completion resulting in minimized usage of manual systems and improved efficiency
- HR Policies and procedures- Drafting, reviewing and implementing Standard Operating Procedures (SOPs) and reviewing of Job descriptions
- Cost management- monitoring of key cost drivers- headcount, canteen usages, leave liability and overtime
- Budgeting- a member of the Departmental Budget Committee responsible for coming up with the departmental expenditure budgets and Group manpower budgets
- Payroll administration- direct compilation of payroll input and timeous submission for processing, handling contract employees’ payroll in Paywell
- Disciplinary and grievances handling- internal processes and NEC appeals
- Talent Management and Development- assists and advises on career development and identifying talent and development programmes
- Performance Management- Analyzing key performance indicators for all departments, highlighting gaps and providing recommendations for improvement to management
- Tracking and monitoring Performance Improvement Plans (PIPs)
- Canteen Management and HR Administration
- Projects Management- Part of cross functional teams for all new projects and Company promotions
- Business Partnering- providing support and services to all departments within the group
- Investigations- conduct incident investigations, reviews and make recommendations in liaison with the SHEQ department
- Investigate and make recommendations for all tip off anonymous reports received for the Group
- Audits- participate in departmental, external and SHEQ audits and SHEQ inspections and to ensure compliance to Company rules and regulations.
Human Resources Officer Operations
Delta Beverages
05.2019 - 12.2022
- Responsible for contributing to the bottom-line through the following: Ensuring the headcount budget is adhered to
- Managing and controlling departmental overtime
- Ensuring for an efficient recruitment process
- Managing Industrial relations through holding of subworks and National works council meetings as part of employee engagement
- Managing leave liability on a monthly basis
- Development of HR departmental budgets that will streamline departmental costs
- Handling of disciplinary hearings and grievances
- Responsible for HR Data analytics through the submission of weekly, monthly, quarterly and board reports that analyze turnover, absenteeism, overtime, etc
- Recruitment and selection
- Training and staff development
- Human Resources Audits
- Contracts payroll management
- Performance Management – compliance and adherence to Performance Management calendar Administration of Human Resources policies, procedure and Standard Operating Procedures (SOPs)
- Ensuring employee data integrity: personnel files and systems (SAP, Aspiration, Paywell, related employee data)
- Implementing wellness programs in liaison with the medical services personnel in order to promote the mental health of employees through: Administration of recreational clubs, budgets and organization of tournaments
- Coordinating work functions e.g Retirement parties, farewell parties etc.
Human Resources Graduate Trainee
Delta Beverages
01.2018 - 04.2019
- Familiarization of the Delta Beverages Human Resources systems
- HR reports and HR Administration
- Leave management- processing leave, cash-in-lieu
- Preparing hearing files and minute taking
- Pensions and benefits administration (processing separations)
- Induction of new employees
- Staff welfare.
Education
Certificate in Payroll Management -
Institute of People Management of Zimbabwe
2021
Certificate in Labour Law, Conciliation & Arbitration -
Institute of People Management of Zimbabwe
2021
Masters in Business Administration -
Women’s University in Africa
Zimbabwe2017
Bachelor of Commerce Honours in Business Management -
University of Fort Hare
2014
Bachelor of Commerce in Business Management and Industrial Psychology -
University of Fort Hare
2013
Skills
- Policy Implementation
- Employee engagement
- Workforce Planning
- Human Resource Information System HRIS
References
Farise Garwe
Training Manager (OK Zimbabwe Limited)
Tel: +263772892374
Email: fgarwe@okzim.co.zw
Simbarashe Mazani
Human Resources and Administration Manager (Delta Beverages)
Tel: +263773755857
Email: s.mazani@delta.co.zw
Allen Mubaiwa
Human Resources Executive (Delta Beverages)
Tel: +263773882850
Email: a.mubaiwa@delta.co.zw
Other appreciations
- IPMZ Member- Associate
- Working knowledge of ISO standards ISO 14001:2015 Environmental Management System and ISO 22000:2018 Food Safety.
- Working knowledge of SAP, Paywell, Jarrison, Aspiration, Great People HRIS.
Timeline
Human Resources Business Partner
OK Zimbabwe Limited
01.2023 - Current
Human Resources Officer Operations
Delta Beverages
05.2019 - 12.2022
Human Resources Graduate Trainee
Delta Beverages
01.2018 - 04.2019
Certificate in Payroll Management -
Institute of People Management of Zimbabwe
Certificate in Labour Law, Conciliation & Arbitration -
Institute of People Management of Zimbabwe
Masters in Business Administration -
Women’s University in Africa
Bachelor of Commerce Honours in Business Management -
University of Fort Hare
Bachelor of Commerce in Business Management and Industrial Psychology -
University of Fort Hare
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