Julietta Clappison
Marysville,Michigan
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
34
34
years of professional experience
Work History
Payroll Manager
Anchor Bay Packaging
11.2022 - Current
- Addressed employee inquiries regarding pay issues promptly, fostering positive relationships between management and staff members.
- Coordinated new hire and termination processes to facilitate smooth operations.
- Responded to employee inquiries to provide assistance with payroll-related questions.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Calculated deductions and processed payroll for employees.
- Reviewed time records for [Number] employees to verify accuracy of information.
- Monitored and updated employee information in payroll system to add changes in salary, bonuses and deductions.
- Collaborated with HR and Finance departments for seamless integration of new hires into the payroll system.
- Improved payroll accuracy by conducting regular audits and addressing discrepancies proactively.
- Processed retroactive pay adjustments and other special payments to make up for compensation shortfall in previous pay period.
- Maintained employee confidence with secure handling of sensitive information during all stages of the payroll process.
- Ensured compliance with federal, state, and local tax laws by staying current on regulations and updating policies accordingly.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Streamlined payroll processes by implementing efficient systems and tools, resulting in reduced processing time.
- Provided expert advice on complex pay-related matters such as overtime calculations, garnishments, bonuses, or deductions to both employees and managers alike.
- Processed payroll garnishments such as tax liens and child support.
- Developed and implemented payroll procedures and policies to determine compliance with regulations.
- Reduced errors in payroll data entry by implementing automated systems and providing thorough training to staff members.
- Streamlined timekeeping procedures through the implementation of an automated system that accurately tracked employee hours worked for more efficient payroll processing.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Prepared and filed accurate and timely payroll tax returns and other related reports to comply with tax laws and regulations.
- Partnered with IT professionals to develop custom software solutions tailored specifically for company''s unique payroll needs.
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
- Spearheaded efforts to reconcile historical payroll discrepancies, resulting in improved relationships with affected employees and restored trust in the system.
- Successfully transitioned from a manual to an electronic payment system for direct deposit enrollments, reducing paper waste within the organization.
- Mentored junior team members, helping them develop the skills necessary for career advancement within the payroll field.
- Integrated newly acquired companies into existing payroll systems while ensuring full compliance with relevant tax laws.
- Developed comprehensive reports for management detailing payroll expenses, trends, and projections.
- Resolved complex payroll issues, restoring trust and confidence among employees.
- Coordinated with finance to reconcile payroll accounts, ensuring accuracy in financial reporting.
- Implemented new software for payroll management, enhancing efficiency and compliance with tax laws.
- Conducted regular audits of payroll processes to ensure adherence to internal policies and external regulations.
- Advocated for employee benefits improvements, contributing to competitive total compensation package.
- Established payroll helpdesk, enhancing support for employees and managers with payroll queries.
- Negotiated with payroll software vendors, securing cost-effective solutions that met organizational needs.
- Managed year-end payroll activities, ensuring timely and accurate W-2 distribution.
- Customized payroll reports for management, providing valuable insights into labor costs and financial planning.
- Enhanced data security measures, safeguarding sensitive employee information against potential breaches.
- Increased employee satisfaction by resolving payroll discrepancies quickly and accurately.
- Collaborated with HR to integrate payroll and benefits administration, streamlining operations and improving employee experience.
- Developed comprehensive training programs for payroll staff, elevating team expertise and reducing errors.
- Streamlined communication with external payroll service providers, ensuring service level agreements were met and optimizing cost-efficiency.
- Updated payroll policies to reflect changes in legislation, maintaining compliance and mitigating risks.
- Facilitated transition to new payroll system, minimizing disruptions and maintaining payroll continuity.
- Optimized tax filing procedures, ensuring compliance and avoiding penalties.
- Enhanced payroll system functionality through customization and upgrades, meeting evolving organizational needs.
- Streamlined payroll processing procedures, reducing processing time and improving accuracy.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
- Supported financial director with special projects and additional job duties.
Payroll Manager
SMR Automotive
05.2000 - 11.2022
- Addressed employee inquiries regarding pay issues promptly, fostering positive relationships between management and staff members.
- Coordinated new hire and termination processes to facilitate smooth operations.
- Responded to employee inquiries to provide assistance with payroll-related questions.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Calculated deductions and processed payroll for employees.
- Reviewed time records for [Number] employees to verify accuracy of information.
- Managed a team of payroll specialists, providing training and guidance to ensure timely and accurate payroll processing.
- Monitored and updated employee information in payroll system to add changes in salary, bonuses and deductions.
- Collaborated with HR and Finance departments for seamless integration of new hires into the payroll system.
Waitress
Bob Evans
01.1994 - 03.1999
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Processed orders and sent to kitchen employees for preparation.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Inspected dishes and utensils for cleanliness.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Checked guests' identification before serving alcoholic beverages.
- Increased sales significantly by upselling higher-end products to customers.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Waitress
Maxican Village Bar and Grill
03.1991 - 06.1994
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Processed orders and sent to kitchen employees for preparation.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Inspected dishes and utensils for cleanliness.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Checked guests' identification before serving alcoholic beverages.
- Increased sales significantly by upselling higher-end products to customers.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Education
Associate of Applied Science - HR Management
Baker College
Flint, MI01.2007
Associate of Applied Science - Accounting
St Clair County Community College
Port Huron04.1999
Skills
- Bilingual
- Human Resources
- Willing to Learn
- Customer Service
- Decision-Making
- Planning and coordination
- Certified Payroll Professional (CPP)
- Critical Thinking
- Risk Assessment
Golfing
I am horrible at golfing but love the game and the fresh air
Languages
Spanish
Full Professional
Timeline
Payroll Manager
Anchor Bay Packaging
11.2022 - Current
Payroll Manager
SMR Automotive
05.2000 - 11.2022
Waitress
Bob Evans
01.1994 - 03.1999
Waitress
Maxican Village Bar and Grill
03.1991 - 06.1994
Associate of Applied Science - HR Management
Baker College
Associate of Applied Science - Accounting
St Clair County Community College
Similar Profiles
Jocelyn MaciasJocelyn Macias
Floor Worker at Anchor Bay PackagingFloor Worker at Anchor Bay Packaging
Kimira DeatonKimira Deaton
Hilo Driver at Anchor Bay PackagingHilo Driver at Anchor Bay Packaging
Christopher WebbChristopher Webb
Material Handler at Anchor PackagingMaterial Handler at Anchor Packaging