Summary
Overview
Work History
Education
Skills
Timeline
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Julietta Solano

Cloverdale,CA

Summary

An organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet customer goals.

Overview

8
8
years of professional experience

Work History

Vineyard Valley Inn

Receptionist And Staff
06.2018 - 05.2023
  • provided exceptional service and assistance to guests checking in
  • was in charge of booking reservations over the phone
  • Increased repeat bookings through exceptional customer service
  • improved guest satisfaction by tailoring experiences to their individual needs
  • handled guest complaints and offered complimentary services to keep them satisfied
  • managed day - to - day operations such as preparing morning coffee and making a list of rooms for housekeeping
  • cleaned rooms for incoming guests
  • refilled hotel room amenities such as toilet paper and towels
  • inspected rooms for damage
  • washed towels and bed linens

Clovercity Soapworks

Self-employeed
07.2015 - 08.2018
  • started my own soap company, created my own labels, sales, logo
  • handmade my own products
  • sold my products at the local farmers market
  • my sale skills are based around problem solving, ex. when I would sell my soaps I would ask the buyer what they are looking for in soap and a lot of time the #1 thing was acne, so I would provide them my acne soap
  • I explained the purpose of my products and how one can use them to benefit their problems
  • self motivated with a strong sense of personal responsibility

Education

Bachelor of Arts - Criminology

San Francisco State University
San Francisco, CA
06.2026

High School Diploma -

Cardinal Newman High School
Santa Rosa, CA
06.2022

Skills

  • Customer Service
  • Sales
  • Hospitality
  • Outstanding communication skills

Timeline

Vineyard Valley Inn

Receptionist And Staff
06.2018 - 05.2023

Clovercity Soapworks

Self-employeed
07.2015 - 08.2018

Bachelor of Arts - Criminology

San Francisco State University

High School Diploma -

Cardinal Newman High School

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Julietta Solano