Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Juliette Abel

Summary

Dynamic hospitality professional with a proven track record at Hershey Hotel, excelling in customer service and food safety management. Recognized for enhancing guest experiences through meticulous attention to detail and effective team coordination. Adept at food and beverage preparation, ensuring high standards while fostering a welcoming environment.

Experienced hospitality professional with strong focus on delivering exceptional guest experiences in buffet setting. Skilled in maintaining high standards of cleanliness and food safety, ensuring seamless service, and addressing guest needs promptly. Team player with proven ability to adapt to changing situations and collaborate effectively to achieve results. Reliable, efficient, and driven to contribute positively to dining experience.

Overview

9
9
years of professional experience

Work History

Medical Mission Volunteer

Medical Missions Outreach: Papa New Guinea, Switzerland and Philippines
07.2016 - 08.2018

CLINICAL EXPERIENCE;

  • Traveled with doctors, surgeons and nurses internationally and assisted teaching on health care to the community including children and babies.
  • Took a big responsibility on helping and assisting doctors on seeing 400 patients every day on the villages of Papa New Guinea.
  • Wound care management for pediatric patients.
  • Vital signs assessment and documentations.
  • Assisted surgeon with surgical procedures on a 40 year man.
  • Provided dental and educations .
  • Administrated medications as directed by doctors as well as conducted patient interviews and histories.
  • Assisted with casting and splinting.
  • Observed and assisted with deliveries if there was an emergency that needed to manage.
  • Provided emotional support and counseling.

HEALTH EDUCATION .

  • Taught education and prevention methods on the community for Malaria, TB, STDs ,Tropical diseases.
  • Developed presented educational materials for local communities specially children.

SKILLS

  • Multicultural patient care
  • Limited- recourses medical setting experience.
  • Team collaboration with international healthcare professionals.
  • Adaptability and flexibility in high pressure situations
  • Strong communication and interpersonal skills
  • Public health education and materials development.


Activity Attendant Outdoor Pool

Hotel Hershey
05.2019 - 09.2019
  • Provided exceptional customer service to enhance guest experiences and satisfaction.
  • Assisted in maintaining cleanliness and organization of assigned areas.
  • Supported daily operations by efficiently managing inventory and supplies.
  • Collaborated with team members to ensure timely completion of tasks.
  • Coordinated outdoor pool games and acclivities for all the guest.
  • Ensured guest safety and engagement.
  • Maintained clean and organized pool aria and assisted with special events such as pool parties.
  • Collaborated with lifeguards and hotel stuff.

Buffet Attendant and Banquet Server

Hershey Hotel
10.2019 - 12.2021
  • Maintained cleanliness and organization of buffet stations to enhance guest experience.
  • Assisted in food preparation and presentation, ensuring adherence to quality standards.
  • Collaborated with kitchen staff to coordinate food service and maintain efficiency.
  • Followed health and safety guidelines to ensure a safe dining environment for all patrons.
  • Greeted guest and maintained buffet presentation.
  • Ensured food safety and handing standards.
  • Replenished food, drinks, and supplies as needed.
  • Assisted guests and dietary needs.
  • Collaborated with kitchen and restaurant stuff.

SKILLS

Customer Service

Food safety Knowledge

Attention to Detail

Time Management

Teamwork, multitasking, adoptability

Hospitality and math

BANQUET SERVER PART TIME

  • Greeted and severed wedding guest.
  • Took beverage and food orders.
  • Served meals and cleared tables.
  • Managed table settings and ambience and handling special requests and complaints.
  • Collaborated with catering and event stuff.
  • Maintained cleanliness and organization.
  • Processed payments and handled cash.
  • Adhered to venue policies and procedures.
  • Ensured exceptional customer service.

Skills

Customer service

Food/ beverage service

Teamwork

Communication and time management.

Multitasking, attention to details and adaptability.

Cash handling and hospitality awareness.

Wine/ beer service knowledge


Warehouse Worker Assosiate

Phoenix Contact Middletoww PA
10.2018 - 06.2025
  • Maintained accurate inventory records using warehouse management systems.
  • Coordinated with team members to ensure timely order fulfillment and accuracy.
  • Monitored stock levels, facilitating timely restocking of supplies to maintain efficiency.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Oversaw loading and unloading processes to optimize workflow and minimize delays.
  • Implemented safety protocols, reducing workplace incidents and promoting a safe environment.
  • Collaborated with team leaders to meet deadlines.
  • Reported damages discrepancies to supervisor and handled the shipping request packages for special customers.
  • Scanned and tracked inventory using software.
  • Did research and invagination on orders for customers who had any issues with their orders.

SKILLS

Inventory Management

Time Management.

Teamwork and communication.

Attention to Details

Physical Stamina

Organization and Adaptability

Knowledge on the Warehouse Management Software System.





Education

Associate of Science - Human Services

Harrisburg Area Community College
Harrisburg, PA
01-2021

Health Care For Mission Trip - Health Care Study

YWAM SHIP
Kailua-Kona, HI
09-2018

High School Diploma -

Lancaster Mennonite High School
Lancaster, PA
06-2011

Skills

  • Strong customer service
  • Dependable attendance
  • Ensuring hygiene standards
  • Food safety management
  • Interpersonal communication
  • Food and beverage preparation
  • Food service standards
  • Stocking and replenishing
  • Team coordination
  • Packaging and labeling
  • Customer engagement
  • Detail-oriented
  • Cash handling
  • Decision-making

Languages

English
Full Professional
Albanian
Full Professional

Timeline

Buffet Attendant and Banquet Server

Hershey Hotel
10.2019 - 12.2021

Activity Attendant Outdoor Pool

Hotel Hershey
05.2019 - 09.2019

Warehouse Worker Assosiate

Phoenix Contact Middletoww PA
10.2018 - 06.2025

Medical Mission Volunteer

Medical Missions Outreach: Papa New Guinea, Switzerland and Philippines
07.2016 - 08.2018

Associate of Science - Human Services

Harrisburg Area Community College

Health Care For Mission Trip - Health Care Study

YWAM SHIP

High School Diploma -

Lancaster Mennonite High School
Juliette Abel