Juliette Cornet
North Miami,FL
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Med Technician
Road To Recovery Wellness Center
08.2020 - 07.2024
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Interacted with patients and monitored vital signs during time of admission to report details to registered nurse.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Explained treatment procedures, medications, and diets to inform patient and patient's family of care and progress.
- Reviewed medication orders for accuracy and completeness before administering medication.
- Identified and reported medication errors to avoid distributing wrong medication to patients.
- Monitored medication storage area to maintain medication security and control.
- Assisted in maintaining conducive environment for residents by adhering to infection control policies.
- Counted and recorded medication inventory routinely to maintain medication security and control.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Administered psychotropic medications and anxiety education to patients to provide mental health care.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Followed directions of licensed nurses to administer medications and treatments.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Prevented cross-contamination by cleaning and sterilizing equipment.
Office Supervisor
CC Financial & Accounting
11.2012 - 05.2020
- Responsible for employee’s supervision and coordination of unit activities
- Organized meetings and set goals for performance and deadlines in ways that comply with company’s plan and vision
- Supervised activities of the employees
- Planned and prioritized workload to meet operating requirements
- Performed administrative tasks such as filling, producing reports and ordering office supplies
- Coordinated incoming and outgoing mails when needed
- Prepared general correspondences and client assessments as needed
- Monitored front areas so that questions could be promptly addressed.
- Completed bi-weekly payroll for 10 employees.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Sales Associates
Nordstrom
05.2011 - 09.2012
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Recommended merchandise based on individual needs
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Answered customer questions about sizing, accessories, and merchandise care.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Managed returns, exchanges and refunds in accordance with store policy.
- Performed cash, card, and check transactions to complete customer purchases.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Recommended complementary purchases to customers, increasing revenue.
- Prepared sales contracts and accepted payment through cash, check and credit card
Registrar
Aventura Hospital
10.2008 - 02.2011
- Interviewed patients at workstation or at bedside
- Verified all insurance and obtain pre-certification/authorization
- Developed and implemented registration policies, procedures and timelines for smooth administration processes.
- Calculated and collect patient liable amounts
- Greeted patients and family members in a professional manner
- Interviewed incoming patients
- Assigned I-plans accurately and research Patient Visit History to comply with the Medicare 72-hour rule.
- Secured confidential patient information from unauthorized access.
- Updated computer system with latest information to keep records current and accurate.
- Organized, reviewed, and filed paperwork for secure recordkeeping.
Claim Processor
AT&T
02.2003 - 05.2005
- Investigated, analyzed, and determined the extent of insurance company's liability
- Concerned personal, casualty, or property loss or damages, and attempted to effect settlement with claimants
- Corresponded with or interview medical specialists, agents, witnesses, or claimants to compile information
- Calculated benefit payments and approved payments of claims within a certain monetary limit
- Assisted in the tracking and maintaining of data for monitoring and compliance purposes.
Education
Associate of Science - Nursing
Miami Dade College
Miami, FL05-2013
Associate of Arts - Nursing
Miami Dade College
Miami, FL05-2010
Skills
- Call management
- Problem resolution
- Strong communication
- Professional telephone demeanor
- Data entry
- Customer care
- Time management
- Medication Administration
- Aseptic technique
Certification
- Certified in CPR
- Certified in Home Health Aide
- Licensed Phlebotomist
References
available upon request
Languages
Creole
Native or Bilingual
English
Native or Bilingual
Timeline
Med Technician
Road To Recovery Wellness Center
08.2020 - 07.2024
Office Supervisor
CC Financial & Accounting
11.2012 - 05.2020
Sales Associates
Nordstrom
05.2011 - 09.2012
Registrar
Aventura Hospital
10.2008 - 02.2011
Claim Processor
AT&T
02.2003 - 05.2005
- Certified in CPR
- Certified in Home Health Aide
- Licensed Phlebotomist
Associate of Science - Nursing
Miami Dade College
Associate of Arts - Nursing
Miami Dade College
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