Summary
Overview
Work History
Education
Skills
Clubs
Timeline
Generic

Juliette Corona

La Habra Heights,California

Summary

There is a significant benefit to combining professional job experience with sorority membership experience and community groups. Being involved in a sorority fosters leadership, teamwork, and effective communication skills, all of which are very applicable in the legal industry. Members of sororities frequently arrange events, plan charitable endeavors, and engage in community outreach. These activities call for excellent organizational abilities and a commitment to service, traits that are critical for achievement. Furthermore, interacting with people from different backgrounds and handling sensitive and empathic legal situations involve the development of interpersonal and dispute-resolution skills, which are enhanced by navigating the dynamics of a sorority, groups, and the workplace. Furthermore, having worked in the legal field or not gives people professionalism, time management, and critical thinking abilities, all of which are vital.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Nordstrom
Brea, California
06.2023 - 08.2023
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Identified areas of improvement in customer service processes and suggested changes accordingly.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Stylist

Francesca's Boutique
Escondido, California
10.2022 - 04.2023
  • Provided personal consultations to determine clients' styling needs and preferences.
  • Created custom looks for clients based on their style, body type, and personality.
  • Organized and maintained an inventory of clothing, accessories, and beauty products.
  • Assisted in creating promotional campaigns to attract new customers.
  • Performed administrative tasks such as managing appointments, taking payments, and filing paperwork.

Customer Service Representative

Nordstrom
Brea, California
06.2022 - 08.2022
  • I worked at Nordstrom twice in the same department, so I listed the description in the first one!

Crew Member

Cold Stone
San Marcos, CA
11.2021 - 05.2022
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables, and emptying trash receptacles.
  • Greeted customers upon arrival, provided menus, and answered questions regarding menu items.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.

Education

Bachelors - Political Science/ Criminal Justice

Cal State San Marcos
San Marcos
05-2025

Skills

  • Customer Complaint Resolution
  • Customer Development Planning
  • Service Solution Development
  • Customer Outreach
  • communication
  • teamwork
  • leadership
  • community involvement
  • time management
  • Social skills

Clubs

  • I am in a sorority called Gamma Phi Beta, I have been in that organization for 3 years now. So far, I have been able to increase membership enrollment and participation at organization events. I have helped increase the chapter budget and create alternative options to assist members with dues. Also, being able tp communicate with the group of girls.
  • I also am in a Pre-Law society club and I have been in it for about 3 years now as well. This club was fairly new and is still trying to grow. But we are able to work together and with other organizations to do Zooms for preparing for law school. Provide opportunities to interact with practicing lawyers and other legal experts.

Timeline

Customer Service Representative

Nordstrom
06.2023 - 08.2023

Stylist

Francesca's Boutique
10.2022 - 04.2023

Customer Service Representative

Nordstrom
06.2022 - 08.2022

Crew Member

Cold Stone
11.2021 - 05.2022

Bachelors - Political Science/ Criminal Justice

Cal State San Marcos
Juliette Corona