Juliette Dobbs
Henderson,NV
Summary
Strategic Risk and Data Governance professional with 20+ years of financial services experience, including regulatory risk oversight, controls testing, compliance monitoring, and risk mitigation within highly regulated banking environments. Proven track record of leveraging data analytics, automated monitoring, and cross-functional collaboration to strengthen control effectiveness, support governance reporting, identify control gaps, and drive continuous process improvement. Skilled at partnering with business stakeholders and senior leadership to enhance data management practices, ensure regulatory compliance, and deliver sustainable risk and control solutions.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Regulatory Risk Sr. Analyst / Assistant Vice President
Citibank
Henderson, NV
09.2017 - Current
- Execute risk-based controls testing, compliance monitoring, and surveillance activities using AI-assisted analytics and automated monitoring solutions to strengthen control effectiveness and identify emerging risks.
- Conduct data-driven risk assessments by analyzing trends, anomalies, outliers, and red flags across multiple systems and repositories to support regulatory compliance and risk mitigation efforts.
- Achieved quality control rating of 98.6 with 185 reviews completed in the year.
- Manage end-to-end surveillance case lifecycles across Retail Banking, Citibank Retail Services, and Branded Cards, ensuring timely issue identification, escalation, remediation, and stakeholder reporting.
- Strengthen governance and reporting accuracy by validating issue classifications, root-cause analyses, corrective action recommendations, and control documentation.
- Influence business partners, investigators, Ethics teams, HR partners, and senior leadership to implement sustainable remediation plans and improve the control environment.
- Led annual control review initiatives across three lines of business, enhancing monitoring coverage and improving risk detection capabilities through strengthened governance practices.
- Advanced process automation and computer-assisted testing techniques to improve efficiency, consistency, and execution of testing and monitoring programs.
VBS Intermediate Analyst / Assistant Vice President
Citibank
Dripping Springs, TX
01.2015 - 09.2017
- Managed operational oversight for 14 offices, ensuring timely completion of audit-related reviews, quality checks, and compliance-driven deliverables.
- Strengthened risk and controls governance by partnering with field leadership to identify process gaps and implement operational improvements.
- Collaborated with business stakeholders to improve office performance, monitor adherence to procedures, and support compliance with evolving business requirements.
- Partnered with Training and Operations teams to design and implement a new onboarding program that improved workforce readiness and process standardization.
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
- Performed audits of subsidiaries to protect shareholders and potential investors from fraudulent or unrepresentative financial claims.
Assistant Manager / Assistant Vice President
Citibank
San Pedro, CA
08.2004 - 01.2015
- Led, coached, and developed a team of 13 associates, strengthening employee performance, operational execution, and succession planning efforts.
- Drove process improvement initiatives in underperforming branches by identifying operational gaps and recommending corrective actions that enhanced performance outcomes.
- Maintained strong regulatory compliance and internal control standards through oversight of branch operations, cash management, payment processing, and audit readiness activities.
- Developed and implemented training programs for new staff, improving onboarding processes.
- Monitored key performance indicators to assess team effectiveness and drive continuous improvement efforts.
Assistant Manager / Assistant Vice President
Bank of America
Lakewood, CA
09.1999 - 06.2004
- Advanced from Teller to Assistant Manager within three years through strong performance, leadership capability, and operational excellence.
- Led and developed high-performing teams while supporting branch operations, customer service delivery, compliance requirements, and risk management objectives.
Education
High School Diploma -
Loara High School
Anaheim, CA06.1993
Skills
- Data Governance, Data Risk Management, Regulatory Compliance, Controls Testing, Control Validation, Compliance Monitoring, Governance Reporting, Risk Assessment, Process Improvement, Issue Remediation, Automation, Tableau, Salesforce, Pega, Root Cause Analysis, Cross-Functional Collaboration, Team Management
Certification
Citi Lean Apprentice | CBORC Accreditation
Languages
English
Native or Bilingual
VOLUNTEER & HONORS
Presidential Award Recipient for Volunteer Work | Caring Hearts for Children | Foster Village
Timeline
Regulatory Risk Sr. Analyst / Assistant Vice President
Citibank
09.2017 - Current
VBS Intermediate Analyst / Assistant Vice President
Citibank
01.2015 - 09.2017
Assistant Manager / Assistant Vice President
Citibank
08.2004 - 01.2015
Assistant Manager / Assistant Vice President
Bank of America
09.1999 - 06.2004
High School Diploma -
Loara High School