JULIETTE ENJOH OYEH
Fairfield
Summary
- Certified Scrum Master with a Servant Leader style for helping teams adopt Agile and drive continuous improvement in a fast-paced environment.
- Agile true leader with the ability to influence team and negotiating the prioritization with product owner and Dev team
- Servant leader skilled in managing incremental and iterative feature-based work.
- Managed numerous multi - million-dollar projects with a high level of quality while completing on schedule and within/under budget.
- In collaboration with the product owner & Scrum team, prepared sprint backlog, estimated user stories as per effort & organized daily scrum.
- Excellent knowledge of Scrum techniques and artifacts (such as the definition of done, user stories, automated testing, backlog refinement)
- Ability to work with diverse and a geographically dispersed team
- Agile Coach, helping teams to adopt the framework to be more agile and support continuous improvement.
- Burn-down chart to analyze the progress & tackle challenges causing variance also proper documentation of dashboards.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Scrum Master
ComplianceEase
06.2021 - 10.2024
- Company Overview: A SitusAMC Company
- Streamlined workflows and enhanced collaboration within agile teams focused on loan technologies.
- Work in agile team environment alongside product owners, scrum masters, developers, and architects for well-defined projects, ensuring that the project deliverables meet business specifications
- Assisted Product Owner with Backlog grooming and refinement, User Story development, prioritization, Sprint Planning, Sprint Reviews, Scrum Meetings, and other agile activities
- Coordinate all Scrum Ceremonies including Sprint Planning, Daily Standups, Sprint retrospectives
- Implemented technical solutions to support accounts receivable and billing functions, decrease system down time and mitigate loss of customers
- Met rigorous system integrity requirements and complied with credit card transaction processing requirements
- Empower teams to self-organize and grow cross-functionality
- Track and remove internal and external impediments for the scrum team
- Identify and prioritize risk issues, facilitate development of action plans
- Facilitate retrospectives at key project milestones and final project completion
- Responsible for Product Backlog Grooming
- Facilitate the development of Acceptance Criteria for user stories
- Facilitate estimation meetings using relative effort estimation techniques
- Facilitate team discussion, decision making, and conflict resolution
- A SitusAMC Company
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
- Estimated and managed production budgets by overseeing expenses and payroll, controlling budgets up to $500,000
Scrum Master
BANK OF AMERICA
10.2018 - 03.2019
- Responsible for definition, adoption and optimization of an agile methodology, processes and practices
- Drove and facilitated sprint ceremonies including planning, backlog grooming and refinement, daily stand-up meetings and retrospectives
- Guided, coached, and motivated the team to be highly effective, self-organized, productive, and accountable, with an emphasis on achieving sprint commitments
- Managed team members on Java development project that enabled delivery of comprehensive services in the areas of performance, volume, limits, compliance, legal, stability, support, and production incidents
- Eliminated the threat of 'light out' condition for feed transaction
- Facilitated communication channels for the Scrum teams and associated business and technical stakeholders to ensure the vision, goals, progress, and product delivery commitments are visible and well understood
- Identified and removed impediments and blockers preventing teams from delivering sprint goals
- Taught, mentored, facilitated, and refined Scrum practices and Agile Principles within the teams
- Monitored progress and team performance throughout the life of initiatives and monitor and manage project scope and deliverables
- Used relevant metrics to guide development teams and show progress in meeting business objectives
- Enhanced team collaboration through efficient use of version control systems like Git and Azure DevOps repositories.
- Worked with developers to integrate resources within projects using Azure and Azure DevOps.
Scrum Master
Blue Cross of Idaho
05.2018 - 09.2018
- Scrum Master and Agile Coach for 2 software development teams
- Coach Waterfall teams through an Agile Transformation using Scrum and Kanban
- Drive training for teams on Agile development principles and best practices
- Led the team in the development of an online, self-service tool that enabled customers to manage and maintain their own accounts
- Worked in close collaboration with mainframe developers and web designers throughout this 2-year project
- Train and develop teams on the effectiveness of proper utilization of all Scrum ceremonies
- Train Product Owners on composing, prioritizing, and coordinating user stories and acceptance criteria
- Assist Product Owners in creation and maintenance of Product Backlog
- Assist the product owner to ensure that user stories are properly articulated and prioritized
- Assist teams resolve conflicts without providing solutions
- Interface with Program Management to ensure project goals and requirements are being met
- Remove impediments by finding the right personnel to remove the impediment
- Ensure responsibility of delivery and management of the tasks
- Track and communicate team velocity and sprint/release progress
- Instructed and modeled core Agile principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies across the enterprise
Project Manager/Scrum master
CHOCOCAM, CMR Ltd
01.2015 - 02.2017
- Gathered and documented business, functional and nonfunctional requirements
- Conducted business stakeholder analysis and stakeholder workshop, identified roles and responsibilities and in turn produced a stakeholder map
- Produced and validated the Business Requirement Document (BRD) with the PM and SMEs to obtain signoff
- Fully engaged and managed relationship with internal & external stakeholders
- Gather stakeholder requirement and input on issues and opportunities
- Updated key business requirement and ensure that the impact of process changes is carefully considered and communicated to stakeholders
- Assist the product owner to ensure that user stories are properly articulated and prioritized
- Fully participated in daily stand-up, release planning, sprint planning, product backlog refinement, and sprint review
- Reviewed UAT test plans, acceptance criteria and test scenarios; involved in UAT
- Generated GAP analysis to ensure that requirements gathered was extensive and thorough
- Track record of delivering measurable business value through process improvements
- Interfaces with product owners and users of applications to understand business needs and desired changes for new or existing production systems
Education
Bachelor's Degree - Business Management
National Polytechnic Bamenda
Bamenda, CMR01.2016
Skills
- Agile-Scrum
- Kanban Frameworks
- Safe Waterfall
- Scrumban
- TDD
- BDD
- FDD
- Microsoft Office Suite
- MS Word
- Excel
- PowerPoint
- Outlook
- MS Project
- Teamwork project
- Smartsheets
- Clarizen
- MS Windows
- Unix
- Linux
- MAC
- Solaris
- Jira
- Rally
- Confluence
- Version One
- Azure DevOps Server (TFS)
- Communication
- Meeting Facilitation
- Collaboration
- Conflict Resolution
- Interpersonal Skills
- Agile Estimation
- Time Management
- Detail Oriented
- Shielding the Team
- Adaptable
- Removing Impediments
- Servant Leadership
Certification
- Professional Scrum Master (PSM I & II)
- Scaled Agile Framework (SAFe 5.0) Scrum Master
- Scrum Fundamentals Certified by Scrum study (SFC)
- Business Analyst Training
Timeline
Scrum Master
ComplianceEase
06.2021 - 10.2024
Scrum Master
BANK OF AMERICA
10.2018 - 03.2019
Scrum Master
Blue Cross of Idaho
05.2018 - 09.2018
Project Manager/Scrum master
CHOCOCAM, CMR Ltd
01.2015 - 02.2017
Bachelor's Degree - Business Management
National Polytechnic Bamenda
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