Juliette Finnerman
Bemidji,MN
Summary
Experienced billing associate with strong communication skills and a background in claims processing and customer service. Skilled in maintaining detailed records and supporting process improvements. Proven ability to train new hires and collaborate across departments.
Overview
8
8
years of professional experience
Work History
Billing Associate
North Country Business Products
03.2022 - Current
- Cross trained in multiple departments in order to provide additional coverage when needed.
- Managed and responded to billing inquiries via email
- Conducted monthly pre-billing review and data quality analysis to verify complete accuracy of invoices delivered to customers and providers.
- Streamlined billing processes for increased accuracy in patient invoicing, enhancing financial operations.
- Ensured timely invoicing by creating schedule reminders and tracking deadlines.
- Ensured invoicing accuracy by closely reviewing billing details and promptly addressing discrepancies as needed.
Claims Technician
Blue Cross Blue Shield of New Mexico
05.2018 - 12.2021
- Processed approximately 60-90 claims daily.
- Evaluated complex claims situations, providing expert guidance to support informed decision-making processes.
- Assisted with training new employees, sharing knowledge and expertise to ensure smooth on boarding process.
- Investigated claims for accuracy, verifying proper documentation to prevent fraud.
Cashier/Guest Services
Target
03.2017 - 01.2018
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Bachelor of Science - Applied Mathematics, Minors:Business & Philosophy
University of New England
Biddeford, ME12.2016
Skills
- Financial Data Evaluation
- Claims Processing
- Invoice processing
- Records Administration
- Billing Software Proficiency
- Cross-departmental Collaboration
- Training & Mentorship
- Customer Service Excellence
- Professionalism and ethics
- Collections experience
- Deadline oriented
- Data entry proficiency
Timeline
Billing Associate
North Country Business Products
03.2022 - Current
Claims Technician
Blue Cross Blue Shield of New Mexico
05.2018 - 12.2021
Cashier/Guest Services
Target
03.2017 - 01.2018
Bachelor of Science - Applied Mathematics, Minors:Business & Philosophy
University of New England
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