Summary
Overview
Work History
Education
Skills
Timeline
Generic

Juliette Gruca

Murrieta,CA

Summary

Detail-oriented Inventory Control professional with over 5 years of logistics and customer service experience in the distribution sector. Proven track record of coordinating cross-functional teams, managing third-party logistics, and developing strategic allocation and inventory reduction plans. Skilled in data analysis, reporting, and utilizing platforms such as Acellos, Sage A+, and LogicBreaker to enhance inventory control and customer satisfaction. Committed to delivering high-quality results under tight deadlines while fostering strong relationships with clients and maintaining a proactive approach to problem-solving.

Overview

9
9
years of professional experience

Work History

Inventory Control Supervisor

Blue Mountain Construction Group
01.2024 - 06.2025
  • Enhanced inventory accuracy by conducting daily cycle counts and meticulously researching historical data to reconcile discrepancies promptly.
  • Directed team of inventory control specialists, overseeing their daily activities, providing continuous guidance, and conducting performance evaluations.
  • Implemented rigorous security measures and conducted regular training sessions on loss prevention practices, resulting in a significant reduction in inventory shrinkage.
  • Managed sensitive data securely by establishing stringent access controls and enforcing proper storage protocols to safeguard confidential information.
  • Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Collaborated with cross-functional teams, expediting project completion times and enhancing overall efficiency.

Inventory Control Lead

Kenco Logistics
03.2021 - 12.2023
  • Elevated inventory accuracy from 75% to 99.9% by implementing and enforcing improved process disciplines, including revising cycle count and inventory SOPs.
  • Supervised and coordinated teams across multiple distribution center workstreams, ensuring seamless operations and high standards of inventory management.
  • Successfully launched startup of a $5M budget account, serving as the primary point of contact for senior customer executives to develop best practices and ensure client satisfaction.
  • Conducted 14 Physical Inventory audits with 99% or above accuracy, meeting stakeholder expectations and ensuring compliance with organizational standards.
  • Developed and implemented a comprehensive inventory action plan, optimizing warehouse slotting and enhancing efficiency in inventory management practices.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Route Settlement Clerk

Craig Stein Beverage CSB
01.2020 - 03.2021
  • Demonstrated adaptability during periods of high volume or unexpected challenges, prioritizing tasks effectively to meet deadlines without sacrificing quality work output.
  • Facilitated smooth communication between drivers, sales representatives, and management regarding route adjustments or issues.
  • Reduced errors in settlements by maintaining strong attention to detail when reconciling daily transactions.
  • Assisted in training new Route Settlement Clerks, sharing best practices for successful job performance.
  • Facilitated customer interactions, coordinating special deliveries and managing shipment receipts to ensure timely and compliant logistics operations.
  • Drafted and managed work orders, bills of lading, and shipping route materials, maintaining accurate records and supporting efficient logistics management.

Warehouse Order Picker

Albertsons Sundaries
04.2018 - 01.2020
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Increased order picking efficiency by utilizing warehouse management systems and barcode scanning equipment.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Collaborated with team members to achieve daily order fulfillment targets, contributing to overall warehouse productivity.

Customer Service Representative

Jacksons Food Stores
08.2016 - 04.2018
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated encounters efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Maintained clean and orderly work station.
  • Ensured accurate cash handling and maintained a balanced register at the end of each shift.

Education

High School Diploma -

Timberline High School
Boise, ID
06.2016

Skills

  • Logistics Planning
  • Supply Chain Coordination
  • Inventory Audits
  • Materials Handling
  • Warehouse Operations
  • Microsoft Excel

Timeline

Inventory Control Supervisor

Blue Mountain Construction Group
01.2024 - 06.2025

Inventory Control Lead

Kenco Logistics
03.2021 - 12.2023

Route Settlement Clerk

Craig Stein Beverage CSB
01.2020 - 03.2021

Warehouse Order Picker

Albertsons Sundaries
04.2018 - 01.2020

Customer Service Representative

Jacksons Food Stores
08.2016 - 04.2018

High School Diploma -

Timberline High School

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