JULIETTE GUSTAVE
Fort Lauderdale,FL
Summary
Energetic, satisfaction-driven, client services professional with diverse experience eager to make a rewarding career change. Adept at cultivating communicative, long-term client relationships with a wide range of stakeholders in dynamic settings. Seeking to leverage drive and adaptability to make a consistent and meaningful impact in a client service or project management role.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Consultant, Interior Design
Closet Factory
06.2023 - Current
- Advise and collaborate with clients on design, layout, budget, available upgrades, as well as overall function and aesthetics of the space.
- Maintain open and efficient communication throughout the design process through effective and proactive problem solving and coordination.
- Utilize consultative sales techniques to actualize the client's ideal vision and recommend beneficial products and services.
- Build and present renderings of client spaces with the KCD design program.
Rental Property Manager
Mercury Asset Management
02.2022 - 06.2023
- Managed property marketing and tenant vetting to minimize vacancies and maximize revenue through effective communication and timely preemptive planning.
- Acted as resident liaison by effectively facilitating communications between property residents, maintenance personnel and property owner.
- Audited and maintained digital records of pertaining legal documents, leases, and renewal documents for 14-property portfolio.
Independent Business Owner
JMG Courier Services
09.2020 - 12.2022
- Maintained 100% success rate of international, emergency, high-value parcel delivery with reliable and elite white-glove, hand-to-hand courier services.
- Consistently provided clients with delivery insurance, reliability and discretion while adhering to pertaining area laws and regulations.
- Maintained composure and dedication in order to solve problems in high-pressure situations during international high-ticket parcel delivery.
- Established superior service through prompt response reliable checkpoint updates and guaranteed delivery in order to strengthen client trust and relations.
Licensed Realtor®
Coldwell Banker
10.2020 - 08.2022
- Successfully negotiated and managed real estate transactions, meeting critical deadlines and facilitating communication from offer through contract to closing.
- Marketed and advertised professional real estate services through multiple avenues such as networking, cold-calling, and social media marketing.
- Conducted routine, in-depth analysis of market statistics and trends
- Promoted sale and advertisement of client properties through multimedia marketing.
Administrative Assistant
RE/MAX
01.2020 - 08.2020
- Performed legal document and database audits to ensure transaction compliance and accuracy for all agents at 30+ agent brokerage.
- Managed in-bound calls and walk-in leads offering agent support and guidance in the home buying and selling process.
- Performed multiple-location office management, greeting of guests, and office opening and closing duties.
Fundraising and Events Director
One Hopeful Place
04.2019 - 01.2020
- Managed end-to-end planning, marketing, sponsorship acquisition, and execution of wide range of impactful events, encompassing internal fundraising events, external charity events and community engagements.
- Engaged potential corporate and event sponsors through targeted outreach to ultimately boost positive impact to lives of current and future shelter residents.
- Acted as community liaison for the shelter through its highly anticipated expansion by communicating and coordinating directly with the shelter board of directors, members of the general public, and local Chamber of Commerce.
- Attended and spoke publicly on behalf of shelter interests at local area events to network and raise community awareness such as at monthly Chamber of Commerce and City Hall meetings.
- Managed and produced marketing and informational content across multiple media platforms such as Facebook, Instagram and home site to increase awareness of and contribution to shelter objectives.
Lead Dining Room Coordinator
Hillstone Restaurant
11.2016 - 01.2019
- Cultivated and maintained genuine relationships with restaurant guests to create both a relaxed and high-end dining experience.
- Coordinated dining room seating flow via precision planning and communication.
- Managed multiple phone lines and reservation bookings while greeting and seating guests in a fast-paced, upscale environment.
Brand Ambassador
Artegon Marketplace
08.2015 - 01.2017
- Coordinated, marketed and executed special and routine events for 865,000 square foot artisan marketplace such as routine family-friendly events and ticketed events like small concerts and locally sponsored art and wine strolls.
- Managed multiple phone lines, vendor and guest relations as a Guest Services Representative and Leasing Office Front Desk Agent.
- Coordinated sales and events for the Co-Op Art Gallery featuring rotating artists.
- Cultivated and maintained relations with over 100 artisan vendors and small business owners as part of accredited university internship.
Education
Bachelor of Science - Event Management
University of Central Florida
Orlando, FL2017
Skills
- Project Management
- Refined Interpersonal Skills
- Proficient in Microsoft Office Suite
- High Ticket Sales
- Social Media Management
- Events Marketing, Planning and Execution
- Business Development Planning
Certification
- Network of Executive Women in Hospitality (NEWH) Member
- Central Florida Kappa Alpha Theta Alumnae
Timeline
Sales Consultant, Interior Design
Closet Factory
06.2023 - Current
Rental Property Manager
Mercury Asset Management
02.2022 - 06.2023
Licensed Realtor®
Coldwell Banker
10.2020 - 08.2022
Independent Business Owner
JMG Courier Services
09.2020 - 12.2022
Administrative Assistant
RE/MAX
01.2020 - 08.2020
Fundraising and Events Director
One Hopeful Place
04.2019 - 01.2020
Lead Dining Room Coordinator
Hillstone Restaurant
11.2016 - 01.2019
Brand Ambassador
Artegon Marketplace
08.2015 - 01.2017
Bachelor of Science - Event Management
University of Central Florida
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