Juliette Jodry
Oakland,CA
Overview
8
8
years of professional experience
Work History
Realty Specialist
U.S. General Services Administration
06.2023 - 05.2024
- Orchestrated Laguna Ridge Industry Day event convening 100+ attendees; supervised Eventbrite registration, procured branded wristbands, conducted marketing and outreach to interested parties, disseminated property sale and building tour information
- Oversaw the Combined Federal Campaign as the Regional Key Worker by planning a campaign schedule, coordinating with charities, hosting campaign events, and leading question-and-answer segments, resulting in $30,609 in regional donations
- Continuously managed 4+ projects simultaneously in the Federal Disposal Process, organizing key stakeholders across states and maintaining project schedules while working within a strict budget to accomplish customer objectives
- As Regional Coordinator for the Public Benefit Conveyance Working Group, implemented the new Annual Self-Certification Policy to provide ongoing monitoring and streamline compliance verification
- Maintained the Real Property Utilization and Disposal system of record in SalesForce for disposal and service cases, and ensured precise project information
- Prepared, analyzed, and reconciled various Real Property reports to maintain an accurate data record nationwide
- Analyzed property listings for accuracy on Invitation for Bids Committees to guarantee a high-quality product for customers
- Developed and expanded relationships with internal and external customers by engaging in monthly check-ins as well as maintaining close regular communication
- Advocated for customers by understanding their priorities to deliver solutions that fulfill customer objectives
- Provided notice and screens within GSA and other Federal agencies for further Federal need. Complied with U.S. Department of Housing and Urban Development Title V regulations to screen for homeless organization interest.
Brand Representative
Abercrombie & Fitch
02.2019 - 05.2022
- Provided exceptional customer service by anticipating and responding to customer needs; received excellent customer experience reviews
- Packaged dozens of orders per shift to be shipped out to online customers and optimized efficiency through consistent stockroom organization.
Hostess
Apple Farm Restaurant
05.2019 - 03.2020
- Concurrently attended to bakery customers and operated restaurant checkout services in a fast-paced environment. Completed accurate register accounting
- Coordinated with kitchen staff, management, waitstaff, and customers to ensure dining details were handled properly and guest concerns were promptly addressed
- Event planning experience through daily arrangement of dining room reservations, special events, and catered services for diners.
Checkout & Customer Service Desk Associate
K-Mart
08.2016 - 06.2019
- Mastered responsibilities across departments including cashiering, clothing sales floor, and customer service desk
- Fielded customer calls, processed returns, and became proficient in Western Union transactions while managing 5+ cashiers as customer service desk cashier lead.
Education
B.A. Political Science -
University of California, Los Angeles
Los Angeles, CA09.2022
A.A. Political Science; A.A. Law, Public Policy, & Society -
Cuesta College
San Luis Obispo, CA05.2020
Skills
- Project Management
- Salesforce
- Google Suite
- Cross-Functional Collaboration
- Customer Service
- Excel
- Conversational Spanish
- Leadership
- Communications
- Critical Thinking
- Real Estate Principles
- Problem Solving
Timeline
Realty Specialist
U.S. General Services Administration
06.2023 - 05.2024
Hostess
Apple Farm Restaurant
05.2019 - 03.2020
Brand Representative
Abercrombie & Fitch
02.2019 - 05.2022
Checkout & Customer Service Desk Associate
K-Mart
08.2016 - 06.2019
B.A. Political Science -
University of California, Los Angeles
A.A. Political Science; A.A. Law, Public Policy, & Society -
Cuesta College