Detail-oriented team player with strong organizational skills and seeking to maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Receptionist\Client Services
Owen, Gleaton, Egan, Jones & Sweeney, LLP
09.2021 - Current
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Answered constant flow of customer calls with minimal wait times.
Confirmed appointments, communicated with clients, and updated client records. Assisted with data entry and administrative support tasks to help meet team goals.
Receptionist Clerk
Berry & Associates, CPA
05.2019 - 09.2021
Answered central telephone system and directed calls accordingly.
Confirmed appointments, communicated with clients, and updated client records. Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Sorted, received, and distributed mail correspondence between departments and personnel. Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Cashier
Taco Bell
04.2019 - 05.2019
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Performed cash, card and check transactions to complete customer purchases.
Greeted customers entering store and responded promptly to customer needs. Responded promptly to requests for assistance, spills and customer inquiries.
Pharmacy Technician Trainee
CVS Pharmacy
02.2013 - 10.2013
Answered incoming phone calls and addressed questions from customers and healthcare providers. Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products. Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items. Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Optometrist Technician (In Training)
Eye Care Center
08.2012 - 01.2013
Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Cashier
Flash Flood Store
03.2012 - 08.2012
Greeted customers entering store and responded promptly to customer needs. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels. Assisted customers with returns, refunds and resolving transaction issues. Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Dental Assisting
Accelerated Dental Assisting Academy, Macon, GA
02.2021
High School Diploma -
South Side High School, Fort Wayne, IN
Skills
Administrative Support
Data Entry
Scheduling
Customer Service
Microsoft Windows: Word, Excel, Power Point, Outlook,
Certification
Certified Dental Assistant, Accelerated Dental Assisting Academy - 2021
Timeline
Receptionist\Client Services - Owen, Gleaton, Egan, Jones & Sweeney, LLP
09.2021 - Current
Receptionist Clerk - Berry & Associates, CPA
05.2019 - 09.2021
Cashier - Taco Bell
04.2019 - 05.2019
Pharmacy Technician Trainee - CVS Pharmacy
02.2013 - 10.2013
Optometrist Technician (In Training) - Eye Care Center
08.2012 - 01.2013
Cashier - Flash Flood Store
03.2012 - 08.2012
Accelerated Dental Assisting Academy - , Dental Assisting