Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Juliette Maloney

Conroe,TX

Summary

Detail-oriented professional with strong multitasking and communication skills. Experienced in recruiting highly talented personnel. Proven ability to work collaboratively with team members. Enterprising Sales Development Representative with vast experience in sales and customer service. Expert in developing sales strategies and techniques and using CRM systems. Focuses on identifying new sales opportunities to increase customer retention.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Education Solutions Coordinator

Let's Go Learn
03.2022 - 01.2023
  • Managed over 1000 qualified leads and made a minimum of 55 calls per day.
  • Attained quota in both Q3 and Q4.
  • Communicated with groups and individuals of diverse ages, interests, and perspectives using appropriate language and hands-on and online skills.
  • Prospected new clientele through networking, cold calling, canvassing, and referrals.
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.

Sales Development Representative

Memoryblue
10.2021 - 03.2022
  • Directed customer leads to connections department for further assistance.
  • Built and managed accurate sales pipeline to maintain high volume of activity.
  • Utilized Salesforce to manage sensitive client information and update existing and new client profiles.
  • Made a minimum of 100 dials a day for each contracted client.
  • Hit quota 6 out of 8 working months.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Leveraged employee referrals, direct sourcing, Internet applications and recruitment agencies to source candidates for positions.
  • Developed and maintained strong working relationships with executives, HR team and hiring managers to foster partnerships that produced consistent results.

Customer Service Specialist

Patient Care Medical
11.2020 - 09.2021
  • Checked patient insurance, demographic and health history to keep information current.
  • Maintained current and accurate medical records for patients.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
  • Enhanced office productivity by handling high volume of callers per day.
  • Managed multi-line phone system and pleasantly communicated with doctors offices and patients directly.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Improved patient satisfaction ratings by addressing issues and fostering timely resolution.

Sales Manager

SOUTHWESTERN ADVANTAGE COMPANY
05.2015 - 09.2017
  • Handled customer relations issues, enabling quick resolution and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
  • Evaluated strengths and weaknesses of candidates through effective screening processes.
  • Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
  • Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
  • Developed recruiting strategies to identify qualified candidates and build network.

Education

Bachelor of Arts - Political Science

Texas State University
San Marcos, TX
05.2016

Skills

  • Consultative Sales Techniques
  • Creative Strategies
  • Building Partnerships
  • Talent Acquisition Strategies
  • Applicant Tracking Systems
  • Candidate Pipeline Management
  • Providing Feedback
  • Client Requirements
  • Onboarding Support
  • Networking and Partnership Development
  • In-Person and Telephone Interviewing

Certification

Project Management Certification

  • Foundations of Project Management Training - 2/2023

Timeline

Education Solutions Coordinator

Let's Go Learn
03.2022 - 01.2023

Sales Development Representative

Memoryblue
10.2021 - 03.2022

Customer Service Specialist

Patient Care Medical
11.2020 - 09.2021

Sales Manager

SOUTHWESTERN ADVANTAGE COMPANY
05.2015 - 09.2017

Bachelor of Arts - Political Science

Texas State University

Similar Profiles

CREATE PROFILE
Juliette Maloney