Amazon Driver
2 MonthsTree City Transport Llc | 06.2026 - Current
- Operated delivery vehicles safely and efficiently to meet daily route schedules.
- Managed package loading and unloading to optimize delivery processes.
- Ensured accurate documentation of deliveries and pick-ups, maintaining compliance with company standards.
- Monitored vehicle maintenance needs, coordinating repairs to ensure reliability and safety.
- Implemented best practices for route optimization, enhancing delivery efficiency.
- Resolved customer inquiries and concerns promptly, improving service satisfaction levels.
- Conducted pre-trip inspections to maintain vehicle safety and compliance with regulations.
- Completed on-time deliveries by choosing best and most efficient routes.
- Successfully avoided time delivery delays by carefully planning best routes.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Lead server/ FOH manager
2 Years 11 MonthsNara Ramen and Sushi Bar | 06.2023 - 05.2026
- Trained and mentored junior servers to enhance service quality and team performance.
- Coordinated dining room operations, ensuring timely service and guest satisfaction.
- Streamlined workflow processes, reducing table turnover time during peak hours.
- Developed and maintained relationships with regular customers to foster loyalty and repeat business.
- Oversaw inventory management, ensuring adequate supply of food and beverage items at all times.
- Resolved guest complaints promptly, enhancing overall dining experience and retention rates.
- Collaborated with kitchen staff to ensure seamless communication between front and back of house operations.
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Maintained clean and organized dining areas, ensuring a pleasant atmosphere for guests at all times.
- Observed servers to provide feedback and coaching in areas requiring improvement.
- Supported other staff members during busy shifts by stepping in wherever needed to maintain smooth operations.
- Assigned tasks and shifts to servers to manage organized schedules and provide adequate coverage.
- Kept register accurate through correct billing, payment processing, and cash management practices.
Level 6 Associate
6 Years 9 MonthsIn-N-Out Burger | 05.2017 - 02.2024
- Trained new associates on procedures and customer service excellence.
- Assisted in maintaining cleanliness and organization of workstations.
- Developed strategies for improving speed of service during peak hours.
- Implemented best practices for food preparation and sanitation compliance.
- Coordinated with management to resolve customer inquiries effectively.