Juliette Ortiz
Garden Grove,CA
Summary
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Overview
3
3
years of post-secondary education
15
15
Certifications
2
2
Languages
Work History
Crew Member
Mcdonalds
Garden Grove , CA
01.2021 - Current
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted other team members to achieve goals.
- Took orders, prepared meals and collected payments.
- Worked front counter, drive-thru and other areas as needed.
- Became familiar with products to answer questions and make suggestions.
- Collaborated with team members to complete orders.
- Worked well with teammates and accepted coaching from management team.
- Maintained fast speed of service, especially during rush times.
- Kept food preparation area, equipment and utensils clean and sanitary.
Education
Santiago High School
Garden Grove, CA 01.2018 - Current
Skills
Interactive communication skills
Ordering procedures
Customer engagement
Beverage preparation
Food running
Hospitality service expertise
Cash Handling
Stocking and replenishing
Menu memorization
Order delivery practices
Product promotion
Food preparation and safety
Certification
Active Listening
Timeline
Crew Member
Mcdonalds
01.2021 - Current
Santiago High School
01.2018 - Current