Juliette Reynolds
Picayune,MS
Summary
Dynamic and results-oriented professional with a proven track record at City Rexall Drugs and D&L Dance Center. Excells in inventory organization and problem-solving, enhancing customer loyalty and student retention through effective communication and class leadership. Skilled in fostering positive relations and achieving goals with patience and encouragement. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
City Rexall Drugs
06.2020 - Current
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Collected co-payments or full payments from customers.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Counted and labeled prescriptions with correct item and quantity.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Resolved third-party billing, computer system and customer service issues.
- Managed opening and closing duties for pharmacy.
Dance Instructor
D&L Dance Center
09.2019 - Current
- Planned routines for recitals and performances.
- Worked in team-based environment to uphold quality and continuity of service to clients.
- Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions.
- Utilized different styles of teaching to accommodate students of all capabilities.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Provided one-on-one coaching sessions for competition preparation, leading to numerous awards and accolades for students.
- Fostered a supportive learning environment by promoting positive reinforcement and constructive feedback.
- Increased student retention rate with engaging choreography that challenged their abilities while maintaining enjoyment.
- Adhered to studio guidelines and legal requirements.
Education
General Studies
University of Holy Cross
New Orleans, LAGeneral Studies
Pearl River Community College
Poplarville, MSSkills
- Inventory organization
- Problem-solving skills
- Effective communication skills
- Class leadership
- Patience and Encouragement
- Student and parent relations
Timeline
Pharmacy Technician
City Rexall Drugs
06.2020 - Current
Dance Instructor
D&L Dance Center
09.2019 - Current
General Studies
University of Holy Cross
General Studies
Pearl River Community College
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