Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through five years of performance. Skilled at anticipating professional needs and pro actively identifying and resolving problems. Exceptional leadership oriented with expertise in streamlining workflow to optimize personnel strengths. Servant leader style organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Assistant
WC Smith
Washington, United States
10.2023 - Current
Created and maintained databases to track and record residents data by Continually sought methods for improving daily operations, communications with residents and contractors, recordkeeping, and data entry for increased efficiency.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail and multilines phone system.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Facilitated timely delivery of special projects and inspections to meet organizational and departmental objectives.
Office Administrator/Community Support Worker
District Health Care
Washington, DC, United States
02.2021 - Current
Managed reception area, greeted visitors, and handled incoming calls, ensuring a professional and welcoming atmosphere.
Prepared and edited correspondence, reports, and presentations using Microsoft Office Suite.
Maintained and updated employee records, ensuring accuracy and compliance with company policies.
Supported HR functions, including assisting with recruitment processes and employee performance evaluations.
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
Maintained electronic and paper filing systems for easy retrieval of information.
Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
Supported clients in developing goals and social skills, improving individual wellness and productivity.
Maintained professional and productive working relationships with community leaders and organizations to promote teamwork and boost rapport.
Established networks to increase community awareness of new programs,and recommend resources.
Data Entry Clerk
Amazon Fresh
Springfield, VA
08.2020 - 08.2021
Entered data and saved into database to keep records of essential organizational information using Microsoft Office Suite.
Organized, sorted, and checked input data against original documents.
Followed established procedures to enter and process data correctly.
Developed and maintained databases to store customer information.
Secured and protected data from unauthorized access by complying with security protocols.
Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
Analyzed current data records to provide detailed reports.
Managed and organized documents for data entry tasks.
Kept optimal quality levels to prevent critical errors and support team performance targets.
Office Support Specialist
Holiday Inn Capitol
Washington, United States
04.2017 - 02.2020
Liaised between clients and vendors and maintained effective lines of communication.
Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Assisted coworkers and staff members with special tasks on daily basis.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Education
Master of Science - Business Law
University of Yaounde 2
Yaounde, Cameroon
Associate of Science - Social Science And Administration