Juliano Vicencio

• Providing Transportation: Safely transporting passengers to their destinations using the Uber app.
• Customer Service: Offering a friendly and professional experience for passengers, handling questions or concerns, and maintaining a positive rating.
• Navigation & Route Planning: Using GPS and local knowledge to determine efficient routes.
• Vehicle Maintenance: Regularly maintaining and cleaning the vehicle to ensure safety and comfort.

• Operated commercial vehicles safely over long distances, ensuring timely delivery of goods across regional/national routes.
• Complied with Department of Transportation (DOT) regulations and company policies regarding hours of service, vehicle inspections, and safety protocols.
• Conducted pre-trip, en-route, and post-trip inspections to maintain vehicle safety and mechanical condition.
• Managed loading and unloading of cargo, verifying manifests and ensuring proper securing of freight.
• Maintained accurate logbooks and delivery records using electronic logging devices (ELDs) and paper logs.
• Communicated effectively with dispatch, customers, and warehouse personnel to coordinate delivery schedules.
• Performed minor vehicle maintenance and troubleshooting to minimize downtime.
• Demonstrated excellent customer service skills and professionalism during deliveries.
• Adhered to all safety standards, resulting in zero accidents or violations during employment period.

Reason of Leaving - Employer Mistreatment

• Maintained cleanliness and orderliness throughout the casino floor, including gaming areas, restrooms, and public spaces.
• Promptly removed trash, debris, and discarded items to ensure a clean, safe, and inviting environment for guests.
• Assisted with setting up and breaking down gaming tables and equipment during shifts and special events.
• Responded quickly to guest requests and reported maintenance issues to appropriate departments.
• Coordinated with security and housekeeping teams to ensure compliance with casino regulations and standards.
• Supported staff by delivering supplies and equipment as needed.
• Demonstrated strong attention to detail and ability to work efficiently in a fast-paced, high-traffic environment.

• Assisted in residential and commercial construction projects, including framing, roofing, and concrete work.
• Operated a variety of power tools, machinery, and hand tools in a safe and efficient manner.
• Loaded and unloaded building materials, ensuring timely delivery and proper storage on site.
• Maintained a clean and hazard-free job site by following OSHA safety standards.
• Collaborated with foremen and skilled tradespeople to complete tasks on schedule.

• Handled cash, credit, and mobile payments accurately in a fast-paced environment
• Provided excellent customer service and resolved customer issues professionally
• Balanced the cash register at opening and closing with minimal discrepancies
• Maintained cleanliness and organization of the checkout area
• Promoted store products and assisted with upselling when appropriate
• Prepared and served coffee, espresso drinks, and other beverages to customer specifications
• Maintained knowledge of menu items and seasonal offerings
• Managed high-volume orders efficiently during peak hours
• Ensured cleanliness and sanitation of equipment and workstations
• Created a welcoming atmosphere and built customer relationships
• Prepared and cooked menu items according to recipes and quality standards
• Maintained a clean, organized, and compliant kitchen environment
• Worked with team members to ensure timely and accurate order preparation
• Monitored food storage and inventory to minimize waste
• Followed health and safety regulations, including proper food handling procedures