Julio Alvarez

Naumann Hobbs Material Handling

Rio Rico, Arizona

06.1995 - Current

Estimated cost of labor and materials for projects and communicated value to clients.
Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
Resolved customer complaints regarding product performance or malfunctioning equipment in a professional manner.
Completed all necessary paperwork for service calls in a timely manner.
Mentored and trained new employees on processes, flow and safety procedures.
Drove and maintained company vehicle, keeping in peak condition.
Analyzed equipment data to isolate and diagnose faults.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Diagnosed problems using advanced diagnostic tools such as multimeters, oscilloscopes.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Diagnosed and repaired problems with electrical and mechanical systems.
Followed safety procedures to avoid injuries in field.
Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.