Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Locations
Languages
Timeline
Generic

Julio Aparicio

Austin,TX

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks.

Overview

3
3
years of professional experience

Work History

Server

Aussies
07.2024 - Current
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.

Host

Miami Beach Edition
04.2023 - 05.2024
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Banquet Server

Hilton
06.2021 - 08.2023
  • Arranged linens and table settings according to seating plan and event theme.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.

Host

Ritz-Carlton
09.2022 - 07.2023
  • Greet guests and determine the number in their party
  • Seat guests by finding a clean available table, pulling out chairs, placing clean/current menu in front of guest
  • Place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard
  • And The More Important 3 Steps Of Service.

Server Assistant

Biltmore
02.2022 - 07.2022
  • (HOST) Receive the guest and explain the hotel menu
  • Then kindly bring the guest to the designated table
  • (BUSSER) Serve and replenish water, bread, and other dining items
  • Assist with running food to tables
  • Clean designated areas, in accordance with company procedures, including opening and closing routines and following hygiene requirements
  • Assist with cleaning and re-setting tables.

Education

HIGH SCHOOL -

U.E.C.P. NUESTROS SIMBOLOS
Caracas, Venezuela

(ESOL - ENGLISH) - undefined

MIAMI DADE COLLEGE
Kendall, FL

Skills

  • Hostess support
  • Team member support
  • Table resetting
  • Take-out service
  • Menu item recommendation
  • Hospitality service expertise
  • Positive and professional

Accomplishments

  • Achievements/Tasks

Hobbies and Interests

  • Grow Up
  • Study
  • Work Hard

Locations

  • Miami, FL
  • Austin, TX

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Server

Aussies
07.2024 - Current

Host

Miami Beach Edition
04.2023 - 05.2024

Host

Ritz-Carlton
09.2022 - 07.2023

Server Assistant

Biltmore
02.2022 - 07.2022

Banquet Server

Hilton
06.2021 - 08.2023

(ESOL - ENGLISH) - undefined

MIAMI DADE COLLEGE

HIGH SCHOOL -

U.E.C.P. NUESTROS SIMBOLOS

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Julio Aparicio