Julio Avalos
South Houston
Summary
Dynamic Department Supervisor at The Home Depot Inc, skilled in staff training and development, creating a positive atmosphere and supportive environment. Proven ability in policy enforcement and conflict de-escalation, enhancing team productivity and accountability. Strong communicator with hands-on experience in problem resolution and critical thinking. Excellent customer service and sales skills. Equipment operator and trainer at The Home Depot.
Overview
7
7
years of professional experience
Work History
Sales Associate
The Home Depot Inc
02.2019 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Increased customer loyalty with personalized shopping experiences and attentive service.
Department Supervisor With Keys
The Home Depot Inc
10.2022 - 11.2024
- Conducted regular performance evaluations to identify areas of improvement and provide constructive feedback for employee growth.
- Enhanced team productivity by implementing efficient scheduling and task delegation strategies.
- Reduced employee turnover by fostering a supportive work environment with opportunities for growth and development.
- Trained new employees on overall company and department-specific policies and procedures.
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Managed team of 10+ employees, delegated tasks and held each employee accountable for completing assignments.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Welding Apprentice
Milestone Metals
06.2018 - 11.2018
- Contributed to efficient project completion by assisting in the setup, maintenance, and clean-up of workstations.
- Increased productivity by maintaining proper equipment functionality through regular inspections and routine maintenance tasks.
- Collaborated effectively with team members to ensure smooth workflow and timely project completion.
- Developed strong communication skills by regularly updating supervisors on project progress and addressing any concerns or challenges encountered.
- Cut, grinded and bent edges of materials to be joined for snug fit using power grinders and hand tools.
Education
Certificate - Construction Management
San Jacinto College
Houston,TX12-2025
High School Diploma -
South Houston High School
South Houston05-2018
Skills
- Adaptability and flexibility
- Meeting deadlines
- Conflict de-escalation
- Customer service
- Staff training and development
- Critical thinking
- Problem resolution
- Service upselling
- Team supervision
Languages
Spanish
Native or Bilingual
Timeline
Department Supervisor With Keys
The Home Depot Inc
10.2022 - 11.2024
Sales Associate
The Home Depot Inc
02.2019 - Current
Welding Apprentice
Milestone Metals
06.2018 - 11.2018
Certificate - Construction Management
San Jacinto College
High School Diploma -
South Houston High School
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