Julio Ayala
Summary
Highly skilled Technical Automotive Consultant and Mechanic with over 10 years of hands-on experience in diagnostics, repair, and client advisory services. Technically inclined and naturally analytical, with a proven ability to solve complex mechanical and electrical issues efficiently. Expert in troubleshooting vehicle systems, guiding technicians through repair options, and delivering solutions that prioritize safety, performance, and cost-effectiveness. Known for clear communication, technical precision, and a customer-first approach. ASE & FCA Certified.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Specialized Technical Automotive Consultant
Morley/General Motors
04.2025 - Current
- Provide expert troubleshooting support to technicians, dealerships, or customers.
- Interpret diagnostic codes, TSBs (Technical Service Bulletins), and manufacturer documentation.
- Recommend processes for repair and help interpret diagnostic procedure.
- Stay updated with evolving automotive trends (EVs, ADAS, hybrid systems, telematics).
- Assist in implementing best practices and ensuring compliance with OEM or industry guidelines.
- Perform root cause analysis and suggest improvements for recurring technical issues.
- Maintain accurate service records, repair logs, and consultation notes.
Mechanic
Tomball Dodge
Tomball, TX
10.2022 - 03.2025
- Performed routine maintenance and repairs on various vehicles, including cars, trucks, and commercial vehicles.
- Diagnosed mechanical issues using advanced diagnostic equipment and tools.
- Conducted thorough inspections to identify potential problems and prevent future breakdowns.
- Collaborated with team members to efficiently complete complex repair projects within tight deadlines.
- Maintained accurate records of all repairs, services performed, and parts used for documentation purposes.
- Provided excellent customer service by addressing client concerns and explaining repair processes in a clear manner.
- Utilized computerized systems for diagnosing electronic malfunctions in modern vehicles.
- Trained new mechanics on proper techniques for repairing different types of vehicles.
- Demonstrated expertise in repairing diesel engines for commercial trucks.
- Attended training sessions and workshops to stay updated on the latest advancements in automotive technology.
Mechanic
Boulder Dodge
Boulder, CO
02.2022 - 10.2022
- Certified FCA Technician.
- Diagnose and repair automotive systems including engines, steering, brakes, suspension, transmission, electrical, and air conditioning. With Dodge vehicles it requires following Dodge's diagnostic and repair recommendations.
- Perform inspection of customers' vehicles and give necessary repair recommendations and routine maintenance recommendations to service advisors.
- Used precision measuring instruments such as micrometers or calipers to ensure accurate adjustments during repairs.
- Developed strong problem-solving skills through analyzing symptoms, conducting tests, and identifying root causes of mechanical failures.
- Collaborated with service advisors to provide accurate estimates for repair costs and timeframes.
Mechanic
Pellman's Automotive Service, Inc.
Boulder, CO
10.2020 - 02.2022
- Diagnosed and repaired automotive systems including engines, steering, brakes, suspension, transmission, electrical faults, and air conditioning.
- Performed inspection of customers' vehicles and gave necessary repair recommendations and routine maintenance recommendations to service advisors.
- Excellent oral and written communication skills and work effectively with the service advisors.
- Maintained cleanliness and safety of work space.
- Self sufficient, helpful and a team player.
Service Advisor
Fisher Acura
Boulder, CO
10.2019 - 10.2020
- Greeted every customer that entered the facility with hospitality and respect.
- Presented the best solution to properly repair the customer's vehicle in a way that was easy for them to understand.
- Consistently and effectively sold services without jeopardizing honesty and integrity.
- Maintained a positive attitude and team atmosphere at all times.
- Maintained high CSI customer satisfaction.
- Communicated on the phone in a clear professional manner.
- Directed, coordinated, and participated in performing customer service activities.
Mechanic/Service Advisor
Koby Motors
Houston, TX
10.2010 - 10.2019
- Company Overview: My family's business that I have been working at since high school.
- Diagnosed and repaired automotive systems including engines, steering, brakes, suspension, transmissions, electrical faults, and air conditioning.
- Performed inspection of customers' vehicles and gave necessary repair recommendations and routine maintenance recommendations.
- Excellent oral and written communication skills.
- Maintained cleanliness and safety of work space.
- Self sufficient, helpful and a team player.
- My family's business that I have been working at since high school.
Service Repair Technician
Aramark
Austin, TX
01.2016 - 01.2017
- Diagnosed technical issues by conducting thorough analysis and utilizing testing equipment.
- Replaced faulty components and repaired circuit boards to restore functionality.
- Ensured timely completion of repairs by efficiently managing workload and prioritizing tasks.
- Adhered to safety protocols while handling electrical equipment to prevent accidents or damage.
- Stayed updated on the latest technological advancements in the field through continuous learning initiatives.
- Provided exceptional customer service by addressing inquiries promptly and resolving complaints effectively.
- Managed a large volume of service requests while consistently meeting or exceeding performance targets.
- Demonstrated excellent problem-solving skills in identifying root causes of recurring issues.
HVAC Service Technician
Marco's AC and Heating
Houston, TX
06.2014 - 10.2014
- Troubleshoot, serviced and installed residential heating and cooling fixtures and systems.
Education
High School Diploma -
Alief Taylor High School
05.2012
Skills
- Diagnostic troubleshooting
- Electronic system diagnostics
- Customer relationship management
- Process improvement
- Effective communication
- Time management
- Attention to detail
- Mechanical systems
Certification
- ASE
- FCA
Timeline
Specialized Technical Automotive Consultant
Morley/General Motors
04.2025 - Current
Mechanic
Tomball Dodge
10.2022 - 03.2025
Mechanic
Boulder Dodge
02.2022 - 10.2022
Mechanic
Pellman's Automotive Service, Inc.
10.2020 - 02.2022
Service Advisor
Fisher Acura
10.2019 - 10.2020
Service Repair Technician
Aramark
01.2016 - 01.2017
HVAC Service Technician
Marco's AC and Heating
06.2014 - 10.2014
Mechanic/Service Advisor
Koby Motors
10.2010 - 10.2019
High School Diploma -
Alief Taylor High School
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