Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Julio Benito

3851 NW 208th Street, Miami Gardens,FL

Summary

Quality-driven, detail oriented Information Technology Professional with over 25 years of experience aligning business processes with business policies and guidelines. Highly driven to bring strong analytical and problem-solving skills to manage costs and establish strategic and mutually beneficial relationships between employees, end users, vendors and service providers.

Overview

25
25
years of professional experience

Work History

Chief Technology Officer

South Beach Group Hotels
Miami Beach, FL
02.2020 - Current
  • Developed and Implemented Strategic Technology Programs: Designed and executed short and long-term technology programs to assess performance metrics, outcomes, and investment requirements.
    Collaborated with cross-functional teams to align technology initiatives with organizational goals.
    Ensured efficient resource allocation and timely execution of technology projects.
  • Mentored and Fostered Synergies: Mentored technology staff, fostering a collaborative and supportive work environment.
    Promoted credibility and teamwork by encouraging knowledge sharing and skill development.
  • Financial Analysis and Budget Management: Analyzed financial data related to technology services.
    Developed and managed budgets, optimizing expenditures while maintaining service quality.
  • Leadership and Training: Facilitated technology training sessions for community members and internal staff.
    Empowered teams with the necessary skills to leverage technology effectively.
  • Efficient Mobile and Cloud Computing: Streamlined mobile and cloud-based computing environments.
    Leveraged a blend of efficient applications and ongoing reliability testing to enhance productivity.
  • Client-Centric Strategy Execution: Aligned technology strategies with client vision and objectives.
    Collaborated closely with management teams to execute effective strategies.
  • Network Infrastructure Optimization: Reviewed network policies and infrastructure.
    Identified sub-optimal areas and developed targeted solutions for improved performance.

Infomation Technology Specialist

AHS Residential, LLC.
Miami, FL
12.2018 - 02.2020

Strategic Project Management Cloud and Infrastructure Management Network Standardization and Deployment Endpoint Setup and Maintenance Windows Server Environment

  • Developed and Executed Strategic Project Plans: Successfully managed projects with budgets totaling over $700k.
    Created comprehensive project schedules, allocated resources, and ensured timely execution.
  • Influenced Process Improvements: Collaborated with stakeholders to drive changes and system enhancements.
    Streamlined business processes, policies, and infrastructure to deliver efficient IT services.
  • Microsoft Azure Administration: Managed and administered the Microsoft Azure Cloud environment.
    Oversaw resource allocation, security, and performance optimization.
  • IoT Implementation for Safety Management: Led the planning and implementation of a corporate IoT initiative.
    Enabled tracking, monitoring, and life safety management for construction personnel.
  • Multi-Site Network Deployment: Standardized and deployed network environments across multiple sites.
    Ensured consistent connectivity and efficient operations.
  • Windows Workstations and Mobile Devices: Deployed, set up, and maintained over 150 Windows workstations in an Azure Active Directory environment.
    Managed over 100 Apple iPhone and iPad devices in an Intune MDM environment.
  • Physical and Virtual Server Management: Responsible for deploying, setting up, supporting, and maintaining both physical and virtual Windows Server 2012 R2 and Windows 2016 Server environments.
    Ensured reliable server performance and data integrity.

Director Information Technology

Potential Church
Cooper City, FL
11.2017 - 12.2018

IT Team Leadership and Volunteer Management

  • Led, supervised, and scheduled duties for a 14-person team of IT volunteers.
  • Fostered collaboration, productivity, and effective task allocation.

Hybrid Mac/Windows Environment Support

  • Supported the day-to-day operation of a hybrid Mac/Windows environment.
  • Ensured seamless functionality for over 200 staff members.

Livestream Platform Administration

  • Oversaw the management and administration of a Livestream streaming platform.
  • Facilitated seamless broadcasting, reaching thousands of viewers.

Wireless Network Deployment

  • Planned, redeployed, and managed Aerohive Wireless access points.
  • Optimized network coverage, reliability, and performance.

Windows Server Infrastructure

  • Oversaw the planning, design, and deployment of a corporate Windows Server 2016 Active Directory.
  • Ensured efficient user authentication, security, and resource management.

Google Apps Cloud Administration

  • Managed, administered, and maintained the corporate Google Apps Cloud Platform.
  • Leveraged collaboration tools, email, and cloud storage for organizational efficiency.

Cost Optimization and Contract Management

  • Examined, negotiated, updated, implemented, and eliminated contracts related to telecom, ISP, and web services.
  • Achieved annual savings of over $38,000 for the organization.

Director of Information Technology

Estefan Enterprises, Inc.
Miami Beach, FL
9 1998 - 11 2017

IT Strategy and Operations

Policies and Procedures Establishment:

  • Developed and implemented comprehensive policies and procedures for all systems.
  • Ensured consistency, compliance, and efficient operations.

System Specifications and Documentation:

  • Formulated, defined, and meticulously documented system specifications.
  • Facilitated clear communication and streamlined processes.

Staff Training and Point of Sale (POS) Expertise:

  • Trained staff of 20-50 on both Front of the House and Back of the House POS software.
  • Proficiently handled desktop applications to enhance operational efficiency.

Technology Trends Evaluation:

  • Researched and evaluated emerging technology trends in hospitality, entertainment, and media industries.
  • Conducted testing and provided justifications for strategic technology deployments.

Cloud Migration and Cost Savings

Windows Azure Transition:

  • Successfully migrated all business units to Windows Azure.
  • Achieved substantial savings (over $100K) by optimizing physical hardware and software resources.

Microsoft Office 365 Consolidation:

  • Led the migration of all business units to Microsoft Office 365.
  • Further consolidated on-premise hardware and software, enhancing collaboration and efficiency.

Telecom Optimization and Network Security

VOIP Implementation and Cost Reduction:

  • Reduced telecommunication expenditures by 30%.
  • Achieved cost savings by migrating to an internally hosted and centralized VOIP solution.

Network Perimeter Standardization:

  • Spearheaded the standardization of network perimeter security.
  • Resulted in a 60% decrease in Internet provider charges.

Profit Enhancement and Collaboration

Web-Based Reservation System Implementation:

  • Increased profits by 20% year-to-year.
  • Implemented a corporate-wide web-based reservation system for all hospitality venues.

Vendor Collaboration and System Deployment:

  • Collaborated with 3rd party vendors on system design and deployment.
  • Ensured seamless integration and optimal performance.

Infrastructure Oversight and Security

Multimillion-Dollar Venue IT Management:

  • Oversaw local IT infrastructure for multiple multimillion-dollar media/entertainment and hospitality venues.
  • Managed servers, security, networking, storage systems, and desktops.

Corporate Security and Surveillance:

  • Accountable for corporate security and surveillance systems.
  • Ensured a safe and secure environment for staff and assets.

Education

Associate of Science - Computer Engineering

Miami Dade College

Skills

Point of Sale (POS) Systems Expertise

Proficient in Aloha, PosiTouch, and Toast POS systems

Windows Server & Desktop Management

Skilled in both on-premises and Azure virtual Windows Server and desktop administration

Apple iOS & macOS Deployment and Management

Competent in deploying and managing Apple devices, including iPhones, iPads, and Mac computers

Microsoft Azure Administration

Proficient in managing Azure resources, including virtual machines, storage, and networking

Cloud Productivity Suites

Proficient in deploying and administering Office 365 and Google Workspace (formerly G Suite)

Network Administration

Competent in Fortinet LAN/WAN/WLAN network administration

Microsoft Intune Deployment & Endpoint Management

Skilled in deploying and managing endpoints using Microsoft Intune

Azure SQL Deployment and Administration

Proficient in setting up and maintaining Azure SQL databases

Project Management

Successfully managed both large and small-scale IT projects

Leadership and Team Building

Effective leader with mentoring skills, fostering collaboration and professional growth

Skilled in building cohesive and motivated teams

Budgeting and Cost Control

Experienced in managing IT budgets, optimizing spending, and cost containment

Track record of achieving financial goals while maintaining quality service

Multitasking in Fast-Paced Environments

Non-Profit and Hospitality Technology Management

Expertise in tailoring technology solutions to meet the unique needs of non-profit organizations and hospitality businesses

Accomplishments

Strategic IT Leadership and Process Optimization: Spearheaded the development, implementation, and support of IT policies, procedures, training, and best practices across multimillion-dollar technology systems in diverse sectors, including media, entertainment, hospitality, and nonprofit organizations. Ensured seamless transitions from concept to implementation to production, maintaining the highest quality of developmental work. Met all target deadlines while maintaining a focus on quality and efficiency.
Business Intelligence Department Creation and Leadership: Led a high-performing team in establishing a robust Business Intelligence (BI) department. Successfully onboarded skilled personnel, aligning their expertise with organizational goals. Developed and implemented policies and procedures to streamline BI processes, resulting in improved data-driven decision-making and operational efficiency.
Cost Savings and Vendor Negotiations: Negotiated effectively with telecom and data services vendors, resulting in annual cost savings of $40,000 for the company. Leveraged strong communication skills and market knowledge to optimize vendor contracts and services.
Enhanced IT Service Delivery: Introduced an internal trouble ticketing system to streamline IT procedures. This system significantly improved internal Service Level Agreements (SLAs) by reducing response and resolution times.
Collaborated with cross-functional teams to ensure prompt issue resolution and customer satisfaction.

Languages

English
Full Professional
Spanish
Professional

Timeline

Chief Technology Officer

South Beach Group Hotels
02.2020 - Current

Infomation Technology Specialist

AHS Residential, LLC.
12.2018 - 02.2020

Director Information Technology

Potential Church
11.2017 - 12.2018

Associate of Science - Computer Engineering

Miami Dade College

Director of Information Technology

Estefan Enterprises, Inc.
9 1998 - 11 2017
Julio Benito