Julio Catalan
San Antonio,TX
Summary
An interpersonal Community Outreach Youth Advocate with years of experience with assisting customers and solving complex issues. Strong communication skills, organized, with a track record of success. Eager to support any organization in becoming a market leader through proven customer support skills.
Dependable employee with solid background in timely deliveries and route optimization. Proven track record of maintaining accurate records and ensuring customer satisfaction. Demonstrated effective time management and excellent problem-solving skills in high-pressure environments.
Professional driver prepared for role focused on efficient and timely deliveries. Brings valuable experience in route planning and customer service, ensuring reliable and consistent performance. Known for strong team collaboration and flexibility to adapt to changing schedules and tasks.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Delivery Driver
4XH Logistics LLC
Von Ormy, TX
04.2025 - Current
- Delivered packages efficiently, ensuring timely arrival at destinations.
- Maintained accurate delivery logs for tracking and accountability.
- Inspected vehicles daily to ensure operational safety and compliance.
- Communicated effectively with customers regarding delivery status and issues.
- Assisted in training new drivers on routes and safety protocols.
- Optimized delivery routes to enhance efficiency and reduce fuel costs.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
School Bus Driver
ZUM SERVICES INC
Sun Valley, CA
12.2023 - 12.2024
- Commercial driver holding a class B commercial drivers license
- Department of motor vehicle endorsements include: Class B, (P)Passenger Endorsement, (S)School Bus Endorsement, S.P.A.B vehicles, and airbrake certified.
- Contracted to LAUSD with a certificate in Effective School Bus Driver.
- Specialize in the transportation of students with all disabilities.
- Wheel chair/lift certified.
- CPR, First Aid Certified.
- Operated school buses adhering to safety regulations and traffic laws.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
Youth Service/MBK Peer Advocate
LA COUNTY LIBRARY
San Fernando, CA
04.2018 - 12.2023
- Assisted the Library in supporting special projects, services, and programs related to the Young Men of Color (YMOC)/My Brother’s Keeper (MBK) Mentoring Programs initiatives
- Facilitated peer support groups, enhancing community engagement and resource sharing among library patrons.
- Partnered with library staff in a supportive and creative environment on library initiatives
- Provided support and assistance to youths at Homework Center at assigned location
- Facilitated peer-to-peer support sessions to enhance community engagement and resource access.
- Assisted patrons in locating library resources, fostering a welcoming environment for diverse users.
- Developed educational workshops on digital literacy, improving patron skills in technology usage.
- Collaborated with library staff to identify and address community needs through targeted programming initiatives.
- Mentored new volunteer advocates, ensuring consistent support and alignment with organizational goals.
- Implemented outreach strategies to increase awareness of library services among underrepresented communities.
- Connected at-risk individuals with specialized services, reducing incidents of crisis situations.
Education
Bachelor of Arts - Communications
Cal State Northridge
Northridge, CA06-2022
Associate of Arts - Communications & Literature, Chicano Studies, Social & Behavioral Sciences, Communications
LA Mission College
Mission Hills, CA05-2020
Skills
- Bilingual in Spanish & English
- Customer Service
- Digital literacy workshops
- Mentorship and advocacy
- Outreach strategy implementation
- Positive attitude
- Valid Driver's license
- Clean driving record
- Commercial driving
- Management in Youth Advocacy
- Problem Solving
- Microsoft Office Suite Zoom, WebEx Conference
- 80 WPM Typing Speed
- Package delivery
- Customer communication
- Safety compliance
- Training and mentorship
- Time management
- DOT compliance
- Customer interaction
- Problem resolution
Accomplishments
- Supervised team of 8 staff members.
- Achieved successful results by introducing Digital programming for At risk Youth educational tasks.
- Collaborated with team of 8 in the development of My Brothers Keeper Initiative.
- Received IMLS achievement award at The White House awarded by Jill Biden with LA County Library and Director Sky Patrick in July, 2023.
Certification
- Commercial B Driving License - 5 years
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Delivery Driver
4XH Logistics LLC
04.2025 - Current
School Bus Driver
ZUM SERVICES INC
12.2023 - 12.2024
Youth Service/MBK Peer Advocate
LA COUNTY LIBRARY
04.2018 - 12.2023
Bachelor of Arts - Communications
Cal State Northridge
Associate of Arts - Communications & Literature, Chicano Studies, Social & Behavioral Sciences, Communications
LA Mission College
Awards
White House awardee, IMLS award 2023
IMLS(Institute of Museums and Library Services)Award 2023
This was an award given by Jill Biden and administration of education at the White House on July, 2023 in recognition of community based resource and help in the community outreach in troubled youth.