Julio Colon
Zephyrhills,FL
Summary
Proven reliability and exceptional customer service skills, honed at Cook Medical and Pubic, where I streamlined shipping procedures and excelled in high-pressure situations. Demonstrated ability to enhance customer satisfaction and maintain strict workspace organization, showcasing both hard and soft skills without relying on numerical data.
Overview
2019
2019
years of professional experience
Work History
Customer Service Cashier
Pubic
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Warehouse Worker
Cook Medical
09.2012 - 11.2018
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Education
No Degree - Accounting
Fairleigh Dickinson University
Teaneck, NJSkills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
Languages
Spanish
Native or Bilingual
Timeline
Warehouse Worker
Cook Medical
09.2012 - 11.2018
Customer Service Cashier
Pubic
No Degree - Accounting
Fairleigh Dickinson University
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