Summary
Overview
Work History
Education
Skills
I Do Dj Music On The Weekend
Timeline
Generic

Julio De La Cruz

Las Cruces,NM

Summary

Driven and adaptable professional with a solid background in custom cabinetry from Trimco Master Millwork and extensive experience in customer service across various roles. Excelled in enhancing customer satisfaction and productivity through expert cabinet installation and effective complaint resolution. Demonstrated strong numeracy and customer relationship management skills, significantly contributing to workplace efficiency and client loyalty. Energetic candidate works to complete tasks efficiently and in timely manner. Exceptional team player erects structures, smooths and levels concrete and distributes materials. Deeply familiar with construction and building operations coupled with hands-on experience working with various construction tools and equipment. Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes. Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

12
12
years of professional experience

Work History

Builder

Trimco Master Millwork
01.2016 - Current
  • Plan and design custom cabinetry
  • Determine the materials, tools and equipment needed
  • Measure and cut materials according to specifications
  • Assemble and install cabinetry
  • Inspect and make adjustments as necessary

Paisano Super Stop

Cashier Customer Service
03.2015 - 10.2015
  • Greeting customers and checking their identification and other necessary documents
  • Helping customers to solve their questions or issues in the process of payment
  • Maintaining good relationship with other departments within the company
  • Keeping record of daily transactions’ data and sending reports to the supervisor on a timely basis
  • Cooperating with colleagues to resolve any problems during work, such as machine faults, programming errors, etc.
  • Providing assistance to any employee who asks for help
  • Checking the products and specifying the amount for each type of transaction
  • Processing payment, such as counting and sorting cash and distributing change
  • Assisting in organizing stock by taking goods to break room or storeroom for storage when necessary
  • Keeping aware of any unusual situations or items during the day
  • Ensuring that all work areas are neat and tidy at all times.

Shirt Manager

McDonald's Restaurant
04.2014 - 01.2015
  • Stocking inventory
  • Balancing the cash register
  • Coordinating employee responsibilities to improve efficiency or customer service
  • Maintained a clean and organized store environment, ensuring an enjoyable shopping experience for customers.
  • Developed promotional strategies for special events and seasonal sales, boosting overall revenue.
  • Supervising and coordinating activities within a workplace during particular periods of time, or “shifts”
  • Counting people in and out of their shift, scheduling shifts, hiring, providing training, and evaluating employees

Laundry Operator

Supreme Laundry & Cleaners
04.2012 - 03.2014
  • Demonstrated flexibility and adaptability in learning new techniques, equipment operation, and industry trends to stay current with best practices in laundry services.
  • Enhanced customer satisfaction by providing timely and high-quality laundry services for clients.
  • Increased productivity with consistent attention to detail while inspecting garments for stains, tears, or needed repairs.
  • Assisted customers with inquiries or concerns, ensuring positive experiences and repeat business.

Education

No Degree - Basic

Bowie High School
El Paso, TX
05.2004

Skills

  • Following Instructions
  • Frame and Component Building
  • Flooring Installation
  • Framing Techniques
  • Cabinet installation
  • Customer Service
  • Customer Satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash Handling
  • Customer Complaint Resolution
  • Guest Services
  • Cash Management
  • Product Knowledge
  • Customer Focus
  • Cash handling expertise
  • Customer inquiries
  • POS System Operation
  • Refund handling
  • Payment Collection
  • Merchandise Restocking
  • Up-selling techniques
  • Customer Relationship Management (CRM)
  • Data entry proficiency
  • Retail Merchandising
  • Product Merchandising
  • Drawer management
  • Product Recommendations
  • Strong numeracy
  • Cross-selling abilities
  • Financial shortage analysis
  • Account Management
  • Customer Assistance

I Do Dj Music On The Weekend

The job of a DJ involves choosing and mixing music tracks in a way that creates a cohesive and enjoyable experience for the audience. DJs may work in a variety of settings, including clubs, festivals, weddings, and corporate events. Their role is often to keep the energy and atmosphere of the event lively and engaging. DJs mostly work for radio stations presenting programs, talk shows, and chart shows. They ensure musical recordings and advertisements are played on time and also interact with listeners through social media

Timeline

Builder

Trimco Master Millwork
01.2016 - Current

Paisano Super Stop

Cashier Customer Service
03.2015 - 10.2015

Shirt Manager

McDonald's Restaurant
04.2014 - 01.2015

Laundry Operator

Supreme Laundry & Cleaners
04.2012 - 03.2014

No Degree - Basic

Bowie High School
Julio De La Cruz