Dynamic contractor with a proven track record at Arizona Baptist Children Services, excelling in project management and customer service. Expert in developing tailored solutions and fostering long-term client relationships, resulting in increased repeat business. Bilingual and detail-oriented, I implement effective strategies that enhance operational efficiency and promote positive outcomes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Contractor
Self Employed
08.2021 - Current
Managed client projects from inception to completion, ensuring timely delivery and adherence to specifications.
Developed project plans outlining scope, timelines, and resource allocation to enhance operational efficiency.
Collaborated with clients to identify needs, providing tailored solutions that improved overall satisfaction.
Implemented quality control measures, reducing errors and increasing the standard of deliverables.
Delivered high-quality work on time and within budget, earning positive feedback from clients.
Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
Consulted with customers to assess needs and propose optimal solutions.
Established long-term relationships with clients, resulting in increased repeat business.
Kept site work safe and in line with budget, schedule, and applicable building codes.
Parent Aide
Arizona Baptist Children Services
09.2020 - 07.2021
Facilitated family assessments to identify strengths and areas for improvement.
Developed individualized support plans tailored to each family's unique needs.
Collaborated with social workers to monitor progress and adjust interventions as necessary.
Provided parenting education workshops to enhance skills and knowledge of caregivers.
Maintained accurate documentation of interactions and progress reports for case management purposes.
Implemented strategies to promote positive parent-child relationships and effective communication.
Assisted families in accessing community resources and services for additional support.
Conducted regular check-ins to ensure ongoing engagement and address emerging challenges.
Promoted healthy family functioning by modeling appropriate interactions during supervised visits between parents and children.
Conducted regular follow-ups with clients to monitor progress, ensure accountability, and address any ongoing concerns.
Provided crisis intervention services when necessary, connecting families with appropriate resources to address urgent safety concerns or mental health issues.
Collaborated with other professionals such as social workers, schools, and healthcare providers to create a comprehensive support network for families.
Education
Bachelor of Science - Construction Management
Everglades University
Boca Raton, FL
06-2025
Skills
Attention to detail
Customer service
Time management
Problem-solving
Bilingual fluency
Certification
I was CNA certified and EMT certified but let the license expired.