Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julio Flores

Simi Valley,CA

Summary

Versatile and results-driven professional with notable success in field research and customer service, particularly with Westat. Excelled in streamlining research processes and fostering client relationships, leveraging skills in time management and problem-solving. Demonstrated commitment to excellence, achieving significant improvements in project outcomes and customer satisfaction.

Professional driver skilled in safe and efficient transportation, vehicle maintenance, and route planning. Strong focus on collaboration and adaptability, ensuring seamless operations and meeting changing demands. Known for reliability and excellent customer service, consistently delivering results.

Diligent Merchandiser Customer Service with proven track record in efficient and safe transportation. Expertise in route planning and vehicle maintenance, ensuring punctuality and reliability. Demonstrated problem-solving skills and strong attention to detail, enhancing overall service quality.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

30
30
years of professional experience

Work History

Driver

Lift
02.2022 - 11.2024
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Ensured compliance with road rules, resulting in outstanding driving records.
  • Delivered goods and products to customer on time and in excellent condition.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.

Field Representative

Crossmark
03.2007 - 10.2021
  • Completed paperwork in full, on time and with high accuracy.
  • Established strong relationships with clients, fostering trust and loyalty for ongoing business growth.
  • Enhanced customer satisfaction by promptly addressing concerns and providing effective solutions.
  • Assisted in training new team members, resulting in increased productivity and overall team performance.
  • Maintained detailed records of client interactions, ensuring accurate data collection for future reference and reporting purposes.
  • Conducted due diligence of research of marketplace to determine target audience, in-service training needs and overall product value and benefits.

Field Research Representative

Westat
09.1998 - 01.2007
  • Presented research findings at conferences and workshops, increasing company visibility within the industry.
  • Streamlined research processes for improved efficiency and accuracy in project outcomes.
  • Enhanced research quality by implementing advanced data collection and analysis techniques.
  • Ensured compliance with ethical guidelines and regulatory requirements throughout all stages of research projects, protecting both human subjects and the integrity of the study findings.

Field Interviewer

Harris Interactive
06.1994 - 03.1998
  • Hired employees and initiated new hire paperwork process.
  • Conducted interviews with participants to assess eligibility.
  • Promptly corresponded with applicants and coordinated and conducted interviews.
  • Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
  • Tracked key dates and deadlines and maintained specific personnel lists.
  • Trained new Field Interviewers in effective interviewing techniques and company procedures, contributing to their successful onboarding experience.
  • Maintained accurate records of all interview data, ensuring easy retrieval for future reference or analysis.

Education

Certificate - Language Interpretation And Translation

UCLA
Los Angeles,Ca.
11.1988

Specialist - Psychology

US Army ,School of Health &Scienced
San Antonio, TX
11.1976

Na - Clinical Psychology

LA City College
Los Angeles, CA
06.1974

Bachelor - Industrial Relations

San Martin University
Lima,Peru
12.1970

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Problem-solving
  • Safe driving practices
  • City and non-city driving
  • Flexible schedule
  • Punctuality
  • GPS and route planning
  • Safety protocols
  • Driving in adverse conditions
  • Inclement weather driving
  • Passenger transportation
  • Relationship building
  • Order picking and processing
  • Customer rapport
  • Friendly and outgoing
  • Multitasking Abilities

Timeline

Driver

Lift
02.2022 - 11.2024

Field Representative

Crossmark
03.2007 - 10.2021

Field Research Representative

Westat
09.1998 - 01.2007

Field Interviewer

Harris Interactive
06.1994 - 03.1998

Certificate - Language Interpretation And Translation

UCLA

Specialist - Psychology

US Army ,School of Health &Scienced

Na - Clinical Psychology

LA City College

Bachelor - Industrial Relations

San Martin University
Julio Flores