JULIO GARCIA
WALNUT PARK,CA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
29
29
years of professional experience
Work History
OPERATIONS MANAGER
UNITED APPAREL INDUSTRIES
01.2021 - Current
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Increased profit by streamlining operations.
- Developed systems and procedures to improve operational quality and team efficiency.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed and maintained relationships with external vendors and suppliers.
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
- Developed diagrams to describe and lay out logical operational steps.
- Demonstrated strong organizational and time management skills while managing multiple projects.
FINANCIAL OPERATIONS MANAGER
PROVIDENCE INDUSTRIES
LONG BEACH, CA
10.2002 - 06.2020
- Streamlined and enhanced corporate accounting and operations system by initiating key workflows.
- Managed team of six finance and operations professionals, with day-to-day responsibility for contracting, order processing, forecasting, budgeting, reporting and analysis.
- Improved accuracy of commission payouts with implementation of process improvements.
- Assumed ownership of accounting, forecasting and strategic supply planning.
- Researched and facilitated software integration to streamline accounting and financial processes.
- Created and implemented effective accounting systems, best practices and policies.
- Managed accounting-team data using Quickbooks, Blue Cherry, and Microsoft Dynamics/SAP, entering and organizing payroll, adjustments and monthly accrual information.
- Supported organizational expansion, establishing systems and strategies for onboarding and accommodation of 300 new employees.
- Drove analytics and data consistency with expanded reporting, analysis and revenue forecasting support.
- Forecasted operating costs for scheduled projects by strategizing with other departments.
- Improved supply chain processes by implementing cross-functional efforts in customer service and repair operations.
- Oversaw administrative staffing by recruiting, interviewing and onboarding new personnel.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Resolved shipping discrepancies by coordinating customer and courier communications.
- Reviewed and negotiated contracts with carriers to optimize shipping costs.
- Handled export and import authorizations, permits and certifications.
- Classified commodities and maintained records of incoming and outgoing shipments.
- Performed regular compliance reviews and audits, identifying non-compliance issues.
- Addressed compliance issues by developing and implementing corrective action plans.
STRATEGIC ALLIANCES DIRECTOR FOR MEXICO
GPS TRACKING
07.2001 - 02.2002
- Defined clear targets and objectives and communicated to other team members.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Developed detailed plans based on broad guidance and direction.
- Managed senior-level personnel working in marketing and sales capacities.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Generated sponsorships with related and partnering entities to enhance marketing objectives.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Conducted market research to identify new opportunities and target markets.
- Find distributors in Mexico to open the market in that Country.
REGIONAL CUSTOMER SERVICE MANAGER
NEXTEL COMMUNICATIONS
11.1999 - 05.2001
- Reviewed repeated issues within operations and business management to solve problems and improve company outcomes.
- Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
- Researched and observed emerging markets and market shifts to take advantage of potential leads and new markets.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Collaborated with upper management to improve customer service processes and support structures company-wide.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Followed through with client requests to resolve problems.
ACCOUNT EXECUTIVE
BANCO NACIONAL DE MEXICO
06.1994 - 07.1999
- Cross-sold products and services to clients to secure additional business and grow revenue streams.
- Applied needs-based analysis to assess current satisfaction and importance of various product features to customers.
- Created and executed account strategies to translate organizational goals into client activities.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Executed successful sales strategies to convert leads into customers.
- Serviced accounts and proposed new products and services to maximize revenue.
Education
BANKING AND FINANCES BACHELOR - FINANCES
CENTRO DE ESTUDIOS SUPERIORES DEL NOROESTE
TIJUANA, MX05.1999
Skills
- High-Pressure Environments
- Supply Chain Distribution
- Warehouse Operations
- General Accounting
- Launch Operations
- Management
- Risk Mitigation
- Financial Management
- Purchasing and Procurement
- Office Operations
- Import and Export Operations
- Domestic Freight Management
Languages
Spanish
Native or Bilingual
Timeline
OPERATIONS MANAGER
UNITED APPAREL INDUSTRIES
01.2021 - Current
FINANCIAL OPERATIONS MANAGER
PROVIDENCE INDUSTRIES
10.2002 - 06.2020
STRATEGIC ALLIANCES DIRECTOR FOR MEXICO
GPS TRACKING
07.2001 - 02.2002
REGIONAL CUSTOMER SERVICE MANAGER
NEXTEL COMMUNICATIONS
11.1999 - 05.2001
ACCOUNT EXECUTIVE
BANCO NACIONAL DE MEXICO
06.1994 - 07.1999
BANKING AND FINANCES BACHELOR - FINANCES
CENTRO DE ESTUDIOS SUPERIORES DEL NOROESTE