Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Julio Gaytan

Artesia,CA

Summary

Well-qualified, familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges. Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services needed.

Overview

7
7
years of professional experience

Work History

Sales Assistant

Penske Buick GMC
07.2023 - 03.2024
  • Maintains and achieves the sales and guest satisfaction objectives set by management.
  • Assist the Used Car department with paperwork on cars and stickers.
  • Assist the lease return department with paperwork needed for lease returns and moving cars to Service.
  • Performs other administrative duties as assigned by management.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.

Mobile Assistant

T-Mobile
11.2022 - 05.2023
  • Proactively engages with a broad range of customers in a highly-traffic retail environment.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions.
  • Identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services.
  • Customer service such as: transactions, returns, exchanges.

B2B Sales Account Executive

AT&T Mobile
09.2019 - 10.2022
  • Interacting with customers and providing prompt and courteous customer service to all customers in the store or via phone or email.
  • Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
  • Mastered and constantly improved sales prospecting, follow-up and upsell processes.
  • Ability to identify and resolve customer related issues.
  • Developing and maintaining knowledge of wireless services and equipment in order to provide information to the customer.
  • Turning customers on to the newest wireless accessories.

Sales Representative

Cutco
04.2019 - 08.2019
  • Demonstrate ability to high sell merchandise through person to person means
  • Oversee personal sales, Answer all questions regarding prices, discounts, exclusive deals
  • Customer service such as: transactions, returns, exchanges
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Set and achieved company defined sales goals.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Built diverse and consistent sales portfolio.
  • Developed, maintained and utilized diverse client base.
  • Achieved or exceeded company-defined sales quotas.
  • Selected correct products based on customer needs, product specifications and applicable regulations.

Gladiator Football Team

Gahr High School Volunteer
10.2016 - 06.2019
    • Assist coaches with gear distribution, events such as set up canopy, load busses
    • Assisted team with water distribution, snack distribution, helped prepare for gameplay

Cashier

99 Cent Store
12.2018 - 04.2019
  • Stocking, organizing, discarding items deemed as shrinkage
  • Customer service such as: transactions, refunds, exchanges
  • Pulling carts, cleaning workspace, inventory

Education

Some College (No Degree) - Psychology

Cerritos College
Cerritos, CA

High School Diploma -

Gahr High School
01.2019

Skills

  • Bilingual
  • Team support and assistance
  • Sales expertise
  • Team building
  • Lead prospecting
  • Conflict Resolution
  • Multitasking
  • Adaptability
  • Communication
  • Customer service
  • Problem-solving
  • Time management
  • Asking questions
  • Note-taking
  • Organization
  • Punctuality

Languages

Spanish
Native or Bilingual

Timeline

Sales Assistant

Penske Buick GMC
07.2023 - 03.2024

Mobile Assistant

T-Mobile
11.2022 - 05.2023

B2B Sales Account Executive

AT&T Mobile
09.2019 - 10.2022

Sales Representative

Cutco
04.2019 - 08.2019

Cashier

99 Cent Store
12.2018 - 04.2019

Gladiator Football Team

Gahr High School Volunteer
10.2016 - 06.2019

Some College (No Degree) - Psychology

Cerritos College

High School Diploma -

Gahr High School

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Julio Gaytan