Orquidia Banuelos-Noriega
Rogers,AR
Summary
Friendly Head Cashier experienced in leading large teams with exceptional skill as trainer, team builder and project manager. Talented in accurately handling money, monitoring performance and resolving customer concerns in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Head Cashier
Lowe's
10.2015 - Current
- Resolve concerns with products or services to help with retention and drive sales.
- Collaborated with department leaders to establish organizational goals, strategic plans and objectives.
- Supervised group of 30 cashiers and provided on-the-job training.
- Maintained up-to-date knowledge of store policies regarding payment, returns and exchanges.
- Answered product and service questions , suggesting other offerings to attract potential customers.
- Fulfillment Checking, managing and fulfilling orders.
- Making recommendations to solve issues and by prioritizing work to meet customer needs.
- Checked inventory and selected products from specific locations based upon availability.
Sales Associate
Gordman's
08.2014 - 03.2016
- Issue accurate receipt, refunds, credits and/or changes due to customers.
- Stock, and properly face merchandise according to company expectation and help other departments.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Solved customer challenges by offering relevant products and services.
Education
Associate of Liberal Arts And Science - Science
NorthWest Arkansas Community College
Bentonville, AR05.2016
High School Diploma -
Rogers Heritage High School
Rogers, AR05.2014
Skills
- Cash Handling
- Cash Register Operation
- Verbal Communication
- Money Transfer Systems
- Store Opening and Closing
- Team Leadership
- New Hire Training
- Time Management Strength
- Multi-Tasking Skill
- Online Ordering Familiarity
- Ms Office
- Customer Service And Assistance
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Head Cashier
Lowe's
10.2015 - Current
Sales Associate
Gordman's
08.2014 - 03.2016
Associate of Liberal Arts And Science - Science
NorthWest Arkansas Community College
High School Diploma -
Rogers Heritage High School
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