JULIO HERRERA
CHULA VISTA,CA
Summary
Adept at problem-solving and team collaboration, I significantly enhanced customer satisfaction and team productivity at Self-employed and Sizzling Platter. Skilled in truck loading and effective communication, I excel in fast-paced environments, demonstrating strong adaptability and a commitment to continual improvement.
Experienced with assisting in all aspects of moving, including packing, loading, and unloading. Utilizes effective communication and problem-solving skills to ensure smooth operations. Track record of maintaining safety standards and delivering exceptional customer service.
Organized WINGSTOP GM with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.
Overview
3
3
years of professional experience
Work History
Moving Helper
Self-employeed
01.2022 - Current
- Improved customer satisfaction by efficiently packing and moving belongings with care and precision.
- Enhanced team productivity by effectively coordinating tasks and communicating with coworkers to complete moves in a timely manner.
- Demonstrated adaptability by quickly adjusting plans as needed based on changing circumstances or unforeseen challenges during moves.
- Ensured client satisfaction, promptly addressing concerns and resolving issues throughout the moving process.
- Assisted clients in assembling furniture upon arrival at new location, providing additional value-added services to enhance their experience.
- Established trust with clients through transparent communication about pricing structures and project timelines from initial consultation through job completion.
- Mentored new hires on best practices and company policies, contributing to the overall success of the team.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to 100 lbs.
WINGSTOP SHIFT LEADER
Sizzling Platter
08.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
Education
High School Diploma -
HILLTOP SENIOR HIGH SCHOOL
Chula Vista, CA06-2024
ELECTRICIAN TECHNICIAN - ELECTRICIAN TECHNICIAN
UEI College
Chula Vista, CA05-2024
Skills
- Problem-solving skills
- Team collaboration
- Verbal and written communication
- Truck loading and unloading
- Materials handling and transport
- Payment handling
- Inventory controls
- Scheduling proficiency
- Conflict mediation
- Inventory listing
- Team lifting
- Walk-throughs
Languages
English
Full Professional
Spanish
Native or Bilingual
Chinese (Mandarin)
Elementary
Timeline
Moving Helper
Self-employeed
01.2022 - Current
WINGSTOP SHIFT LEADER
Sizzling Platter
08.2021 - Current
High School Diploma -
HILLTOP SENIOR HIGH SCHOOL
ELECTRICIAN TECHNICIAN - ELECTRICIAN TECHNICIAN
UEI College