Julio Irigoyen Mora
Electronic Technician
Alajuela,OR
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
19
19
years of professional experience
2
2
Certifications
Work History
Intel Costa Rica Site
10.2015 - Current
- Company Overview: EVF Validation Laboratory
- Debugging Platforms issues related to BIOS, BMC, CPUs or PCH
- Assembly and install complex Platforms for validation experiments
- Execute and analyze results of Drivers Testing through Windows Hardware Lab Kit for Engineering Groups
- Load and update custom Firmware with programming tools such as Dediprog SF100 and EM100, USB Blaster, Lattice Semiconductor HW-USBN-2B, etc
- Support JIRA tickets and escalations through MS Teams from Polish Customers to resolve issues related to Platform not connecting with remote desktop or SSH protocol or helping to run some experiments
- EVF Validation Laboratory
Compucom Systems
10.2014 - 10.2015
- Company Overview: Intel Costa Rica Site
- Configuration, installation and troubleshooting of HP Servers in the Data Center
- Supporting also Hyper-V virtual machines, creating, deleting, and troubleshooting issues related to this platform
- Working with the MEGA Lab Customers to resolve issues with their 'Testing Tools/Machines' related to the Network, Windows, or active directory accounts
- Also helping to create 'custom windows images' using Norton Ghost to deploy to other machines
- Intel Costa Rica Site
Senior Technician
Corporation El Orbe
11.2005 - 10.2014
- Company Overview: Intel Costa Rica Site
- Configuration and installation of network/telephone twisted-pair and fiber optic cable
- PBX telephone installation and troubleshooting
- Provides direct Intel customer support in the IT Service Center, resolving hardware/software issues with laptop and desktop computers
- Occupies senior technician position and is the coordinator for all special projects that require laptop or desktop configurations
- In addition to technical ability, position requires excellent customer service skills, ability to organize and prioritize daily tasks, adapt to constant changes in the work environment, and manage a team of technicians
- Intel Costa Rica Site
Education
Secondary -
Colegio Técnico Profesional de San Sebastián
University - Electronic Engineering
Universidad Técnica Nacional
Skills
Friendly, Positive Attitude
Certification
Certified Computer Repair/Electronic Technician
References
- Federico Castro Chavarria, Componentes Intel Costa Rica, 8706-29-08
- 22987609
- Luis Quiros Chaves, Componentes Intel Costa Rica, 8813-9405
- 2298-79-57
Timeline
Intel Costa Rica Site
10.2015 - Current
Compucom Systems
10.2014 - 10.2015
Senior Technician
Corporation El Orbe
11.2005 - 10.2014
University - Electronic Engineering
Universidad Técnica Nacional
Certified Computer Repair/Electronic Technician
Completion of Levels 1-5 English Conversation with CUNA
Secondary -
Colegio Técnico Profesional de San Sebastián
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