Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Julio Lopez

Los Angeles,CA

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Bartender/Server/Host

Micelis Italian Restaurant
02.2021 - 09.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Bartender

Candela
12.2021 - 06.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Worked many corporate and celebrity/ influencer events.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Server

Pho N Mor
02.2021 - 08.2021
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.

Barista/Restaurant Busser

Oliver's Cafe
02.2019 - 03.2020
  • Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
  • Provided respectful and courteous bussing services while operating within active dining rooms.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.

Retail Sales Associate

UNIQLO
08.2017 - 03.2019
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.

Education

High School Diploma -

Fairfax Senior High School
Los Angeles, CA
05.2017

Skills

  • Works well under pressure
  • Food Sales and Promotion
  • Solving Customer Concerns
  • Stocking and Replenishing
  • Suggestive Selling
  • To-Go Order Preparation

Certification

  • Food Handler License
  • Alcoholic Beverage Control License

Languages

English
Spanish

Timeline

Bartender

Candela
12.2021 - 06.2023

Bartender/Server/Host

Micelis Italian Restaurant
02.2021 - 09.2023

Server

Pho N Mor
02.2021 - 08.2021

Barista/Restaurant Busser

Oliver's Cafe
02.2019 - 03.2020

Retail Sales Associate

UNIQLO
08.2017 - 03.2019

High School Diploma -

Fairfax Senior High School

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Julio Lopez