Julio Lopez Tobon
Sunrise,FL
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
18
18
years of professional experience
Work History
Financial Businesses Associate
Banco De Occidente
09.2006 - 07.2024
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Analyzed customer data to identify trends and anticipate customer needs.
- Developed and maintained strong relationships with key clients to ensure high levels of satisfaction.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Education
BBA - Business Administration
UNIVERSIDAD CATÓLICA
Cali, Colombia07.2013
Skills
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
- Leadership Qualities
- Decision-Making
- Courteous and Professional
- Performance Improvement
Languages
Spanish
Native or Bilingual
Timeline
Financial Businesses Associate
Banco De Occidente
09.2006 - 07.2024
BBA - Business Administration
UNIVERSIDAD CATÓLICA
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