Desired Job Title
QC TechnicianCarpet and Upholstery Steam CleanerSales Associate ManagerOrder PickerWork Type
Full TimeLocation Preference
On-SiteRemoteLocation: Elgin, IL, USElgin, IL
Open to relocation: No
Open To Work
Verified
This profile is verified using an email address.
Julio Martinez
Elgin,IL
Work Preference
Summary
Dynamic professional with extensive experience in sales operations and customer service. Proven ability to lead teams and build strong client relationships, driving sales targets while maintaining high standards of service quality and satisfaction.
Overview
16
16
years of professional experience
Work History
QC Technician
Adisseo
Hampshire, IL
03.2016 - Current
- Conducted routine quality control inspections to ensure product compliance with specifications.
- Implemented testing procedures for raw materials and finished products to maintain quality standards.
- Collaborated with production teams to identify and resolve quality issues promptly.
- Documented and analyzed test results to support continuous improvement initiatives.
- Maintained calibration of laboratory equipment to guarantee accurate measurement results.
- Maintained a safe work environment by adhering to established safety protocols, reporting potential hazards, and participating in safety trainings.
- Operated forklifts to transport materials within warehouse environment, ensuring safety protocols were followed.
- Managed inventory levels, ensuring timely restocking of materials for uninterrupted production.
Carpet and Upholstery Steam Cleaner
Myself
Elgin, IL
06.2010 - Current
- Operated steam cleaning equipment to achieve optimal carpet and upholstery results.
- Assessed fabric types and recommended appropriate cleaning methods to clients.
- Maintained inventory of cleaning supplies and tools, ensuring readiness for each job.
- Trained new team members on equipment operation and safety protocols.
- Mixed water and chemicals in containers to prepare cleaning solutions.
- Operated steam cleaners to vacuum rugs and remove loosened dirt.
Sales Associate Manager
Sherwin-Williams Paint Store
Lake In The Hills, IL
08.2015 - 11.2025
- Led sales team to exceed monthly targets through strategic product placement and customer engagement.
- Trained and mentored new associates, fostering a collaborative team environment and enhancing service quality.
- Delivered exceptional customer service in both English and Spanish, enhancing client satisfaction.
- Managed inventory levels, ensuring optimal stock availability for high-demand items.
- Promoted customer loyalty programs to encourage repeat business from both English-and Spanish-speaking patrons.
- Developed strong rapport with clients by addressing inquiries and resolving concerns promptly, fostering long-term relationships.
- Provided bilingual support to customers through various communication channels, enhancing client satisfaction.
- Developed and maintained strong client relationships to drive repeat business.
- Operated forklifts to efficiently load and unload shipments in fast-paced dock environment.
- Developed and implemented audit strategies to enhance operational efficiency.
- Conducted regular cycle counts to maintain inventory accuracy and mitigate discrepancies.
Order Picker
Get Fresh Produce
Bartlett, IL
02.2010 - 03.2015
- Supervised order picking operations to ensure timely and accurate fulfillment.
- Trained and mentored team members on best practices for efficiency and safety.
- Selected and packed orders accurately for timely delivery to customers.
- Operated pallet jacks and forklifts to efficiently transport products within warehouse.
- Collaborated with team members to streamline picking processes and enhance productivity.
- Led cross-functional teams to enhance project delivery and operational efficiency.
- Facilitated strategic planning sessions to align team goals with organizational objectives.
- Trained new team members by relaying information on company procedures and safety requirements.
Education
High School Diploma -
Elgin High School
Elgin, IL06-2004
No Degree - Computer And Information Systems
Elgin Community College
Elgin, ILSkills
- Laboratory techniques
- Sample preparation
- Relationship building
- Sales team training
- Goals and performance
- Sales operation
- Forklift operation
- Truck loading and unloading
- Pallet jack operation
- Order picking
- Fluent bilingualism
- Customer service
- Staff scheduling
- Production scheduling
- Continuous improvements
Languages
Spanish
Native or Bilingual
Interests
Team Sports Gym Workouts Playing Sports Participate in football and soccer and wrestling( , as recreational activities to maintain physical fitness Reading Strategy Games/Chess especially Strategy Games(6 kids)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
QC Technician
Adisseo
03.2016 - Current
Sales Associate Manager
Sherwin-Williams Paint Store
08.2015 - 11.2025
Carpet and Upholstery Steam Cleaner
Myself
06.2010 - Current
Order Picker
Get Fresh Produce
02.2010 - 03.2015
No Degree - Computer And Information Systems
Elgin Community College
High School Diploma -
Elgin High School