Julio Mata
Spring,TX
Summary
Driven and bilingual professional with a track record of exceeding performance metrics at DoorDash through exceptional time management and customer service skills. Skilled in food presentation and multitasking, consistently improving customer satisfaction at Cypress Lawn and Turf. Proven ability to deliver results efficiently, underpinned by dependability and a commitment to safety and quality.
Overview
3
3
years of professional experience
Work History
Delivery Service Driver
DoorDash
10.2024 - Current
- Resolved customer complaints professionally by listening attentively, offering solutions, and following up on successful resolutions.
- Maintained safe driving habits while navigating various routes to deliver food orders efficiently and on time.
- Consistently met or exceeded performance metrics such as on-time deliveries, positive customer feedback scores, and low error rates.
Service Mechanic
Cypress Lawn and Turf
03.2024 - 08.2024
- Improved customer satisfaction by providing timely and accurate diagnoses of mechanical issues.
- Saved customers money with cost-effective repair solutions that maintained engine performance levels without sacrificing quality or safety.
- Conducted preventive maintenance inspections and routine service.
- Loading and unloading shipments on a day to day basis.
Pizza Maker
Mellow Mushroom Pizza Bakers
07.2021 - 10.2021
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
Education
Associate of Arts - Supply Chain Management
Lone Star College
Houston, TX05-2026
High School Diploma -
Klein High School
Spring, TX05-2023
Skills
- Punctuality
- Dependable and reliable
- Time management skills
- Bilingual
- Multitasking
- ServSafe
- Food presentation techniques
Languages
Spanish
Professional Working
Timeline
Delivery Service Driver
DoorDash
10.2024 - Current
Service Mechanic
Cypress Lawn and Turf
03.2024 - 08.2024
Pizza Maker
Mellow Mushroom Pizza Bakers
07.2021 - 10.2021
Associate of Arts - Supply Chain Management
Lone Star College
High School Diploma -
Klein High School