Julio Moreno
El Paso,TX
Summary
Dedicated professional with a strong background in customer service and security, notably at Freddy G International Security. Proven ability to enhance client satisfaction through effective communication and problem-solving. Skilled in maintaining safety standards and fostering teamwork, while demonstrating patience and empathy in high-pressure situations. Committed to delivering exceptional results in every role.
Overview
6
6
years of professional experience
Work History
Concrete Finisher
Synergy
05.2025 - 11.2025
- Finished concrete surfaces to achieve smooth, durable finishes adhering to project specifications
- Operated and maintained finishing tools, ensuring optimal performance and safety standards
- Collaborated with team members to coordinate workflows and enhance productivity on job sites
- Assisted in training new employees on proper finishing techniques and safety protocols
- Conducted quality checks to ensure compliance with industry standards and client expectations
- Set wood and other forming materials to prepare for concrete pours.
- Installed rebar and molded expansion joints and edges for concrete projects.
- Demolished and repaired old concrete surfaces.
- Collaborated with team members to ensure smooth transitions between different phases of the concrete placement process.
Security Officer
Freddy G International Security
08.2022 - 09.2025
- Monitored premises to ensure safety and security for all personnel and visitors.
- Conducted regular patrols to identify and mitigate potential security risks.
- Responded promptly to incidents, maintaining clear communication with emergency services.
- Implemented access control measures to restrict unauthorized entries effectively.
- Prepared detailed incident reports, documenting observations and actions taken during shifts.
- Utilized surveillance systems to monitor activities and gather evidence when necessary.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Online Personal Shopper
Walmart
09.2024 - 01.2025
- Curated personalized shopping experiences by understanding customer preferences and needs.
- Collaborated with inventory teams to ensure product availability and timely order fulfillment.
- Utilized Walmart's online shopping platform to efficiently manage customer orders and track deliveries.
- Provided exceptional customer support through prompt responses to inquiries and resolving issues.
- Analyzed customer feedback to improve service offerings and enhance overall shopping experience.
- Collaborated with fellow personal shoppers to exchange insights and best practices for maximizing client satisfaction.
Floor Technician Supervisor
Janitorial Pro Solutions LLC
02.2020 - 04.2022
- Maintained cleanliness and safety standards in assigned areas.
- Assisted in training new technicians on equipment usage and procedures.
- Operated floor maintenance equipment efficiently for optimal results.
- Inspected work areas to ensure compliance with health and safety regulations.
- Collaborated with team members to achieve operational goals consistently.
- Fostered a positive work environment, promoting teamwork and open communication among staff members.
- Established strong relationships with vendors, securing competitive pricing for supplies and equipment rentals.
Education
High School Diploma -
Austin High School
El Paso, TX06.2022
Skills
- Patience and empathy
- Customer service expertise
- Customer relations
- Flexible schedule
- Hard working
- Dedicated
- Organized
Timeline
Concrete Finisher
Synergy
05.2025 - 11.2025
Online Personal Shopper
Walmart
09.2024 - 01.2025
Security Officer
Freddy G International Security
08.2022 - 09.2025
Floor Technician Supervisor
Janitorial Pro Solutions LLC
02.2020 - 04.2022
High School Diploma -
Austin High School